Weston Racquet Club Front Desk Attendant

Troon International; Weston (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player seeks a dedicated Front Desk Attendant for a vibrant tennis facility. This part-time role involves delivering exceptional customer service, managing merchandise sales, and assisting with reservations and inventory. The ideal candidate will have a passion for tennis and retail, ensuring a welcoming environment for guests. Join a dynamic team at a state-of-the-art tennis center, where your contributions will enhance the overall experience for members and visitors alike. If you're enthusiastic about tennis and customer service, this opportunity is perfect for you!

Qualifications

• High school diploma or GED required; related experience preferred.
• Ability to read and speak English for customer communication.

Responsibilities

• Provide excellent customer service while selling merchandise.
• Handle POS transactions and assist with inventory control.
• Make court and event reservations for guests.

Skills

Customer Service

Retail Sales

Communication Skills

Tennis Knowledge

Education

High School Diploma or GED

Tools

POS Systems

Microsoft Office

Social Media

Tennis Management Software

Job description

Weston Racquet Club Front Desk Attendant

Job Category: Hospitality

Requisition Number: FRONT020191

Posted: April 14, 2025

Part-Time

Location

Weston Tennis Center
Weston, FL 33326, USA

Description

Weston Tennis Center is looking for a Part Time Tennis Shop Attendant.

Weston Tennis Center is a spacious, 16-court facility that includes 15 hydro-clay courts and one championship hard court. The Club is equipped with men's and women's showers, lockers, a covered patio area for pre- and post-match relaxation, and a fully stocked pro shop offering a variety of racquets, shoes, and clothing for sale.

General Purpose:

Offers superior customer service while selling merchandise and assisting management in merchandising, inventory control, reservations, and special events preparation.

Performs opening and closing procedures for the shop or store as determined by management.

Responsible for accountability of POS transactions made.

Collects applicable fees from members/guests and outside patrons as they arrive.

Makes court, clinic, lesson, and special event reservations, in person or by phone.

Assists guests by selling merchandise and providing information in a professional manner.

Assists with rotating stock and keeping displays clean and orderly.

Assists with general cleaning of the shop or store.

Assists shop supervisor with creating appealing displays.

Assists with monthly physical inventories.

May work with coaches to facilitate orderly start and play times.

Incorporates safe work practices in job performance.

Regular and reliable attendance.

Performs other duties as required/needed.

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently stands and uses hands; reaches with hands and arms, talks or hears. Regularly walks, sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds. Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

None Required

Job Knowledge, Skill, and Ability Preferences:

Ability to read and speak English may be required to perform the duties of the job (e.g. the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

Active tennis player with knowledge of the game.

Retail sales experience is preferred.

Computer proficiency including but not limited to POS, Microsoft Office applications, social media, and other programs related to tennis such as tennisdirector.com or Club Automation.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.