West Palm Beach Kia - Automotive Service Porter/Valet

Greenway Automotive; West Palm Beach (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dependable Automotive Service Porter/Valet to join their team in West Palm Beach. This role is pivotal in providing exceptional customer service and ensuring a smooth transition for customers to the service department. The ideal candidate will possess a valid driver's license, a clean driving record, and a positive demeanor. Responsibilities include greeting customers, operating vehicles safely, and maintaining a clean service area. This position offers excellent growth opportunities within a supportive environment, making it a perfect fit for those passionate about the automotive industry.

Benefits

Employee Purchase and Service Discounts

Excellent opportunities for growth and internal promotions

401(k)

Qualifications

• Must have a valid driver's license with a clean driving record.
• Experience as a valet or knowledge of automotive servicing is a plus.

Responsibilities

• Greet customers entering the service area with a friendly attitude.
• Operate customer vehicles safely and maintain cleanliness in service areas.
• Verify customer appointments and assist with loaner vehicles.

Skills

Customer Service

Communication Skills

Multi-tasking

Driving Skills

Education

High School Diploma or GED

Job description

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Job Details

Job Location

Greenway West Palm Beach Kia - West Palm Beach, FL

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 36 domestic automotive dealerships include some of the nation's top performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

Description

GREENWAY WEST PALM BEACH KIA HAS AN IMMEDIATE OPENING FOR SERVICE PORTER/VALET.

We are currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department. The Valet / Porter will welcome customers and ensure a smooth transition to a Service Advisor by confirming appointments and obtaining basic information about the reason for the customer's visit. In addition, he or she will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage-free manner, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate has a high school diploma or GED, an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance, and great communication skills. Candidates must be willing and able to work in a non-climate controlled environment that includes enduring the heat of summer and the cold of winter and must be able to drive both automatic and standard transmission vehicles. Experience as a valet and/or knowledge of automotive servicing and repair is a plus.

Applicant MUST have a VALID DRIVER'S LICENSE WITH A CLEAN DRIVING RECORD.

Responsibilities

1. Greet all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location.
2. Answer initial questions from the customer.
3. Be the first and last impression of the dealership!
4. Operate customer and dealership owned vehicles safely and with the utmost care.
5. Pick up and deliver stock units to and from the service department.
6. Use the company Key Track Machine System.
7. Help maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.).
8. Not use cell phones on the drive or while in moving vehicle.
9. Verify customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.).
10. Help with loaner vehicles and park vehicles after they have been written up.
11. Install disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service.
12. Deliver keys and repair order to the appropriate Service Advisor after parking vehicle.
13. Retrieve vehicles for customers when picking up, waiting at the vehicle, and thanking customers for their business.
14. Follow all safety and security procedures.
15. Perform other duties as assigned.

Qualifications

1. Friendly and customer service focused!
2. Prompt, reliable, and responsible.
3. Able to multi-task and work under pressure.
4. Able to walk and stand for long periods of time as well as work outside.
5. Able to drive both automatic and standard-transmission vehicles.
6. High school diploma or GED preferred.
7. Previous experience preferred.
8. Unrestricted driver's license and clean driving record.
9. Able to safely operate motor vehicles in tight and small spaces.
10. Neat, clean, and professional appearance.
11. Strong customer service skills.

Benefits

• Employee Purchase and Service Discounts.
• Excellent opportunities for growth and internal promotions.
• 401(k).

Required and Preferred Qualifications

Details on industry, seniority level, employment type, and job function are included in the original description.