West Palm Beach #11 Host

Flanigan's Enterprises; West Palm Beach, Bloomfield Hills (FL, MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic team where you will be the first and last smiling face our guests see at an established dining establishment. This role is all about creating a welcoming atmosphere, managing guest seating, and ensuring a delightful experience from the moment they arrive until they leave. If you have a passion for hospitality and enjoy engaging with people, this position offers a chance to shine in a friendly environment. Enjoy benefits like paid vacation, health insurance options, and discounted meals while being part of a supportive team that values your contributions.

Benefits

Paid Vacation

Health Insurance

401K Plan

Shift Meals at 50% Off

Qualifications

• Ability to lift up to 50 lbs and communicate effectively.
• Must complete Florida Responsible Vendor and food safety programs.

Responsibilities

• Greet guests warmly and manage seating efficiently.
• Maintain cleanliness of the host station and restrooms.
• Answer phone calls and assist guests with inquiries.

Skills

Customer Service

Communication Skills

Teamwork

Education

High School Diploma

Job description

Overview

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

Responsibilities

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework

Qualifications

• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes

Benefits

• Five (5) Day Work Week
• Paid Vacation: One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance – Medical & Dental Programs Available
• 401K Plan – Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off