West Coast Media Account Director

Socket.dev; Beverly Hills (CA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

20 vacation days

401k match

11 annual bank holidays

Job summary

M+C Saatchi Performance on the West Coast is seeking an Account Director to lead high-level client relationships and guide performance driven strategies across multi-channel campaigns. You will manage senior client relationships, mentor teams, and translate insights into actionable growth plans.

The role requires strategic thinking, operational discipline, and strong storytelling to connect creative, media and data for tangible business results.

Qualifications

• 8+ years’ experience in digital media
• Deep knowledge of performance platforms (Google, Meta, TikTok, Programmatic, etc.)
• Proven success managing large, multi-channel accounts
• Hands-on experience with onboarding new clients
• Excellent presentation, communication, and negotiation skills
• Demonstrated ability to grow revenues and manage budgets

Responsibilities

• Own and grow client relationships, becoming a trusted partner to key decision makers
• Support and elevate client performance conversations, leading day-to-day while driving high-level strategy
• Guide the creative and media planning process to align with client goals
• Identify and drive client growth opportunities through upselling and cross-selling
• Build and mentor high-performing teams with client communications and QA
• Serve as senior point of contact for clients and internal teams
• Collaborate cross-functionally with internal teams to ensure a unified vision
• Contribute to agency operations including SOWs, renegotiations, and resourcing

Job description

M+C Saatchi Performance is a global digital media agency, connecting brands to people. We deliver business growth for our clients through effective, measurable, and evolving digital media strategies. This role will be based on the West Coast.

WHAT ARE WE LOOKING FOR?

We are looking for a hands-on, strategic Account Director to drive client results, lead a team of junior account members, and guide performance strategy across multiple campaigns. The ideal candidate brings deep client management experience, a strong understanding of user acquisition strategies, and a proven track record leading growth marketing efforts.

You’ll own senior-level relationships, oversee cross-functional teams, and translate performance insights into actionable next steps. This role requires someone who can think both strategically and operationally, building process, driving results, and crafting compelling narratives that resonate with clients. You’re not just a relationship manager, you’re a performance-minded partner, an advisor, and a confident communicator who understands how to connect creative, media, and data to deliver real business outcomes.

KEY RESPONSIBILITIES

• Own and grow client relationships, becoming a trusted partner to key decision makers and helping them achieve their business objectives

• Support and elevate client performance conversations, including business reviews and campaign wrap-ups, by empowering your team to lead day-to-day while stepping in to drive high-level strategy across digital channels

• Guide the creative and media planning process, ensuring integrated strategies align with client goals

• Identify and drive client growth opportunities through upselling, cross-selling opportunities, and long-term planning

• Build and mentor high-performing teams, providing ongoing feedback, overseeing daily client comms, QA of key deliverables, and media execution

• Serve as a senior point of contact for clients and internal teams, providing visible leadership and handling escalations as needed

• Collaborate cross-functionally with internal teams (Search & Social, Programmatic, Data & Analytics, Creative, Research, Finance) to ensure all work ladders up to a unified vision

• Contribute to agency operations that may cover SOWs, renegotiating contracts, team resourcing, and financial health of your accounts

REQUIREMENTS

• 8+ years’ experience in digital media, preferably in an agency setting

• Deep knowledge of performance platforms (Google, Meta, TikTok, Programmatic, etc.) and a solid understanding of full-funnel media planning

• Proven success managing large, multi-channel accounts and cross-functional teams

• Hands-on experience with new client onboarding and building from the ground up (process, client deliverables, etc.)

• Excellent presentation, communication, and negotiation skills, with experience liaising with clients at senior level

• Demonstrable experience growing revenues and effectively managing budgets/client profitability

• Excellent organizational and time management skills with strong attention to detail

ADDITIONAL INFO

• Salary: $130,000-$150,000

• Competitive benefits package, including 20 vacation days and 401k match

• Holiday Break: 11 annual bank holidays, plus Christmas to New Year’s Eve

• All candidates must have the ability to work in the US. We are unable to sponsor any work visas for this role

About M+C SAATCHI PERFORMANCE

M+C Saatchi Performance as part of the M+C Saatchi Group, has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.

If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).

#LI-CC1 #PERF