Account Director

M&C Saatchi; New York (NY); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Competitive benefits

20 vacation days

401k match

Job summary

M+C Saatchi Performance in the United States seeks an accomplished Account Director to lead senior client relationships and growth across multiple campaigns. You will guide performance strategy, oversee cross-functional teams, and translate insights into actionable next steps to deliver business outcomes.

You’ll be a strategic, operational leader who builds process, drives results, and communicates effectively with clients, creative, media, and data teams.

Qualifications

• 8+ years experience in digital media, agency setting preferred.
• Deep knowledge of performance platforms (Google, Meta, TikTok, Programmatic).
• Proven success managing large, multi-channel accounts with cross-functional teams.
• Hands-on experience onboarding new clients and building processes from ground up.
• Excellent presentation, communication, and negotiation skills with senior clients.
• Demonstrable experience growing revenues and effectively managing budgets/profitability.
• Excellent organizational and time management skills with strong attention to detail.

Responsibilities

• Own and grow client relationships, becoming a trusted partner to key decision makers and helping them achieve their business objectives.
• Support and elevate client performance conversations by empowering your team to lead day-to-day while driving high-level strategy.
• Guide the creative and media planning process to ensure integrated strategies align with client goals.
• Identify and drive client growth opportunities through upselling, cross-selling, and long-term planning.
• Build and mentor high-performing teams with ongoing feedback, QA of deliverables, and media execution.
• Serve as a senior point of contact for clients and internal teams, handling escalations as needed.
• Collaborate with internal teams to ensure all work ladders up to a unified vision.

Skills

Digital media experience

Performance platforms

Multi-channel accounts

Onboarding new clients

Presentation & negotiation

Revenue growth & budgets

Organization & time mgmt

Job description

ABOUT US

M+C Saatchi Performance is a global digital media agency, connecting brands to people. We deliver business growth for our clients through effective, measurable, and evolving digital media strategies.

WHAT ARE WE LOOKING FOR?

We are looking for a hands-on, strategic Account Director to drive client results, lead a team of junior account members, and guide performance strategy across multiple campaigns. The ideal candidate brings deep client management experience, a strong understanding of user acquisition strategies, and a proven track record leading growth marketing efforts.

You’ll own senior-level relationships, oversee cross-functional teams, and translate performance insights into actionable next steps. This role requires someone who can think both strategically and operationally, building process, driving results, and crafting compelling narratives that resonate with clients. You’re not just a relationship manager, you’re a performance-minded partner, an advisor, and a confident communicator who understands how to connect creative, media, and data to deliver real business outcomes.

KEY RESPONSIBILITIES

• Own and grow client relationships, becoming a trusted partner to key decision makers and helping them achieve their business objectives
• Support and elevate client performance conversations, including business reviews and campaign wrap-ups, by empowering your team to lead day-to-day while stepping in to drive high-level strategy across digital channels
• Guide the creative and media planning process, ensuring integrated strategies align with client goals
• Identify and drive client growth opportunities through upselling, cross-selling opportunities, and long-term planning
• Build and mentor high-performing teams, providing ongoing feedback, overseeing daily client comms, QA of key deliverables, and media execution
• Serve as a senior point of contact for clients and internal teams, providing visible leadership and handling escalations as needed
• Collaborate cross-functionally with internal teams (Search & Social, Programmatic, Data & Analytics, Creative, Research, Finance) to ensure all work ladders up to a unified vision
• Contribute to agency operations that may cover SOWs, renegotiating contracts, team resourcing, and financial health of your accounts

REQUIREMENTS

• 8+ years’ experience in digital media, preferably in an agency setting
• Deep knowledge of performance platforms (Google, Meta, TikTok, Programmatic, etc.) and a solid understanding of full-funnel media planning
• Proven success managing large, multi-channel accounts and cross-functional teams
• Hands-on experience with new client onboarding and building from the ground up (process, client deliverables, etc.)
• Excellent presentation, communication, and negotiation skills, with experience liaising with clients at senior level
• Demonstrable experience growing revenues and effectively managing budgets/client profitability
• Excellent organizational and time management skills with strong attention to detail

ADDITIONAL INFO

Salary: $130,000-$150,000

• Competitive benefits package, including 20 vacation days and 401k match

Summer Fridays: we aim to stop working at 3:00pm on Fridays from Memorial Day to Labor Day

Holiday Break: 11 annual bank holidays, plus Christmas to New Year’s Eve

Flexible working and WFH opportunities:

New York: Two days per week in the NY office required

Los Angeles: Fully remote with option to work from a shared office space (e.g. WeWork) if preferred. Regular in-person meetups for local team members to collaborate and connect

All candidates must have the ability to work in the US. We are unable to sponsor any work visas for this role

About M+C SAATCHI PERFORMANCE

M+C Saatchi Performance as part of the M+C Saatchi Group, has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.

If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).

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