Wellness Team Supervisor

StoryPoint Group; Zeeland (MI); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Income protection

Work-life benefits

Job summary

Riley's Grove Assisted Living and Memory Care in Zeeland, MI seeks a Wellness Team Supervisor to lead care staff daily and ensure residents receive compassionate, personalized support in both assisted living and memory care settings.

You'll oversee scheduling, training, safety checks, and collaboration with the Wellness Administrator to maintain high care standards and a positive, compliant work environment.

Qualifications

• High School Diploma or GED preferred.
• Healthcare, geriatrics, or elderly care experience preferred.
• 2 years leadership experience.
• CNA, LPN, or RN with at least 2 years related experience or training; or equivalent combination of education and experience.
• Ability to apply written, oral, or diagram instructions.
• Occasionally lift and/or move up to 25 pounds.

Responsibilities

• Provides day-to-day supervision of care staff in assisted living and memory care.
• Ensures residents receive care and personalized assistance.
• Coaches and supports care staff; participates in hiring, firing, and disciplinary processes.
• Monitors care staff hours, schedules, and attendance; manages staffing needs.
• Conducts daily rounds to ensure care quality and compliance with standards.
• Maintains documentation per company policies.
• Trains care staff or coordinates training programs; completes new hire orientation.
• Responds promptly to emergency calls; may be required to work weekends or on call.
• Supports continual improvement of the organization and participates in community events.

Job description

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Riley's Grove Assisted Living and Memory Care

Position Summary:

The Wellness Team Supervisor is responsible for day-to-day supervision of care staff in assisted living and memory care and assuring residents receive care and personalized assistance.

Required Experience for Wellness Team Supervisor:

• High School Diploma or GED preferred
• Previous Healthcare, Geriatrics or experience working with the elderly population preferred
• 2 years Leadership Experience
• Certified Nursing Assistant, Licensed Practical Nurse, or Registered Nurse with at least 2 years of related experience or training; or equivalent combination of education and experience
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Occasionally lift and/or move up to 25 pounds

Accountabilities for Wellness Team Supervisor:

• 1440 Experience for our employees: Promote a positive work environment that encourages collaboration, teamwork, and effective communication with members of the team; includes coaching and providing support to care staff.
• Timely & Accountable Attendance: Upholding to work schedules, being ready to start work on time, remaining on the job for the whole duration of shift and limited use of time off.
• 1440 Care for residents: Understanding and leading our 1440 care standards so you and the care staff ensure that each resident and each family has their needs met.

Other Key Responsibilities for Wellness Team Supervisor:

• Provides coaching and support to community care staff, which includes monitoring job performance, coaching and counseling care staff and documenting corrective action as needed. Participates in the hiring, firing, and disciplinary processes and decisions.
• Makes daily rounds to ensure all resident care staff is performing work assignments in accordance with task sheets and acceptable care standards, laws and regulations.
• Verifies all care staff hours in NovaTime and weekly hour’s report. Completes care team schedules to assure proper coverage to meet community needs and according to budget. Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities.
• Performs daily and monthly safety and infection control checks of the home and grounds, assisting the Wellness Administrator for community health and safety purposes.
• Maintains appropriate and complete documentation per company policies.
• Trains care staff or coordinates training programs as required. Completes new hire orientation with all staff.
• Monitors completion of monthly Relias training for all care staff. Assigns additional trainings as needed.
• Responds promptly to all emergency calls from the community. Shares on call duties as required.
• Available to work weekends and / or on call as necessary as assigned by the Wellness Administrator.
• Work toward continual improvement of the overall organization.
• Participates in community functions including family socials and open houses.
• Perform any other duties as requested within the scope of responsibility and requirements of the job.

General Working Conditions

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.