Wellness Team Supervisor

StoryPoint Group; Iowa City (IA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

StoryPoint Group is seeking a Wellness Team Supervisor to oversee day-to-day care staff in assisted living and memory care, ensuring residents receive personalized assistance. The role emphasizes leadership, scheduling, and adherence to 1440 care standards.

The position requires lifting up to 25 pounds occasionally, strong communication, and the ability to coach staff while participating in hiring decisions.

Qualifications

• High School Diploma or GED preferred.
• Experience in healthcare, geriatrics, or elderly care preferred.
• Required leadership experience of 2 years.
• Nursing credentials or equivalent training with 2+ years related experience.
• Ability to follow written, oral, or diagrammed instructions.
• Occasionally lift and/or move up to 25 pounds.

Responsibilities

• Coaches and supports care staff; participates in hiring, firing and disciplinary actions.
• Makes daily rounds to ensure staff meet care standards and duties.
• Verifies care hours and manages staff schedules and substitutions.
• Maintains safety and infection control checks; supports health/ safety goals.
• Ensures documentation aligns with company policies and training.
• Trains staff or coordinates training; completes new-hire orientation.
• Monitors Relias training completion and assigns additional trainings.
• Responds promptly to emergency calls; on-call weekends as needed.
• Contributes to continual improvement and participates in community events.

Skills

Leadership Experience

Care staff supervision

Communication skills

Ability to lift 25 pounds

Education

High School Diploma or GED

Experience with CNA/LPN/RN or equivalent training

Job description

Current job opportunities are posted here as they become available.

The Wellness Team Supervisor is responsible for day-to-day supervision of care staff in assisted living and memory care and assuring residents receive care and personalized assistance.

Required Experience for Wellness Team Supervisor:

• High School Diploma or GED preferred
• Previous Healthcare, Geriatrics or experience working with the elderly population preferred
• 2 years Leadership Experience
• Certified Nursing Assistant, Licensed Practical Nurse, or Registered Nurse with at least 2 years of related experience or training; or equivalent combination of education and experience
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Occasionally lift and/or move up to 25 pounds

Accountabilities for Wellness Team Supervisor:

• 1440 Experience for our employees: Promote a positive work environment that encourages collaboration, teamwork, and effective communication with members of the team; includes coaching and providing support to care staff.
• Timely & Accountable Attendance: Upholding to work schedules, being ready to start work on time, remaining on the job for the whole duration of shift and limited use of time off.
• 1440 Care for residents: Understanding and leading our 1440 care standards so you and the care staff ensure that each resident and each family has their needs met.

Other Key Responsibilities for Wellness Team Supervisor:

• Provides coaching and support to community care staff, which includes monitoring job performance, coaching and counseling care staff and documenting corrective action as needed. Participates in the hiring, firing, and disciplinary processes and decisions.
• Makes daily rounds to ensure all resident care staff is performing work assignments in accordance with task sheets and acceptable care standards, laws and regulations.
• Verifies all care staff hours in NovaTime and weekly hour’s report. Completes care team schedules to assure proper coverage to meet community needs and according to budget. Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities.
• Performs daily and monthly safety and infection control checks of the home and grounds, assisting the Wellness Administrator for community health and safety purposes.
• Maintains appropriate and complete documentation per company policies.
• Trains care staff or coordinates training programs as required. Completes new hire orientation with all staff.
• Monitors completion of monthly Relias training for all care staff. Assigns additional trainings as needed.
• Responds promptly to all emergency calls from the community. Shares on call duties as required.
• Available to work weekends and / or on call as necessary as assigned by the Wellness Administrator.
• Work toward continual improvement of the overall organization.
• Participates in community functions including family socials and open houses.
• Perform any other duties as requested within the scope of responsibility and requirements of the job.

General Working Conditions

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.