Wellness Team Supervisor

StoryPoint; Waukee (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

StoryPoint in Waukee, IA seeks a Wellness Team Supervisor to oversee day-to-day care staff in assisted living and memory care, ensuring residents receive personalized care.

The role requires leadership experience and background in healthcare or geriatrics, with at least 2 years in a supervisory capacity. You will manage schedules, coach staff, and uphold care standards while supporting safety and training initiatives.

Qualifications

• High School Diploma or GED preferred.
• Healthcare, geriatrics, or elder care experience preferred.
• Minimum 2 years of leadership experience.
• LPN/RN with at least 2 years related experience or training, or equivalent.
• Ability to follow written, oral, or diagram instructions.
• Occasionally lift and/or move up to 25 pounds.

Responsibilities

• Supervise day-to-day care staff in assisted living and memory care, ensuring residents receive care and personalized assistance.
• Lead coaching and support to care staff; participate in hiring, firing and disciplinary decisions.
• Complete staff schedules, ensure adequate coverage, and manage monthly staffing changes.
• Monitor care standards (1440 care standards) and ensure compliance with laws and regulations.
• Conduct daily rounds to verify staff performance and alignment with task sheets.
• Coordinate safety, infection control checks, and training programs (Relias) for staff.
• Respond to emergencies and be available for on-call and weekend shifts.
• Contribute to continual improvement of the organization and participate in community functions.

Skills

Leadership Experience

Healthcare/Geriatrics

2+ Years Leadership

Instruction Following

Communication Skills

Education

High School Diploma or GED

LPN or RN Certification

Job description

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The Wellness Team Supervisor is responsible for day-to-day supervision of care staff in assisted living and memory care and assuring residents receive care and personalized assistance.

Required Experience for Wellness Team Supervisor:

• High School Diploma or GED preferred
• Previous Healthcare, Geriatrics or experience working with the elderly population preferred
• 2 years Leadership Experience
• Licensed Practical Nurse, or Registered Nurse with at least 2 years of related experience or training; or equivalent combination of education and experience
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Occasionally lift and/or move up to 25 pounds

Accountabilities for Wellness Team Supervisor:

• 1440 Experience for our employees: Promote a positive work environment that encourages collaboration, teamwork, and effective communication with members of the team; includes coaching and providing support to care staff.
• Timely & Accountable Attendance: Upholding to work schedules, being ready to start work on time, remaining on the job for the whole duration of shift and limited use of time off.
• 1440 Care for residents: Understanding and leading our 1440 care standards so you and the care staff ensure that each resident and each family has their needs met.

Other Key Responsibilities for Wellness Team Supervisor:

• Provides coaching and support to community care staff, which includes monitoring job performance, coaching and counseling care staff and documenting corrective action as needed. Participates in the hiring, firing, and disciplinary processes and decisions.
• Makes daily rounds to ensure all resident care staff is performing work assignments in accordance with task sheets and acceptable care standards, laws and regulations.
• Verifies all care staff hours in NovaTime and weekly hour\'s report. Completes care team schedules to assure proper coverage to meet community needs and according to budget. Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities.
• Performs daily and monthly safety and infection control checks of the home and grounds, assisting the Wellness Administrator for community health and safety purposes.
• Maintains appropriate and complete documentation per company policies.
• Trains care staff or coordinates training programs as required. Completes new hire orientation with all staff.
• Monitors completion of monthly Relias training for all care staff. Assigns additional trainings as needed.
• Responds promptly to all emergency calls from the community. Shares on call duties as required.
• Available to work weekends and / or on call as necessary as assigned by the Wellness Administrator.
• Work toward continual improvement of the overall organization.
• Participates in community functions including family socials and open houses.
• Perform any other duties as requested within the scope of responsibility and requirements of the job.

General Working Conditions

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.