Wellness Studio Concierge — Guest Experience & Sales

Perspire Sauna Studio; Maple Grove (MN); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Commission

Free IR Membership

Fun environment

Flexible schedules

Advancement opportunities

Job summary

Perspire Sauna Studio in Maple Grove, MN is seeking positive, outgoing team members for our member service team. If you love health and wellness and connecting with people, you should join our upscale studio where a friendly environment and opportunities for advancement await.

As a guest-focused team member, you will greet clients enthusiastically, prep saunas, manage towel services, assist Sales Associates, and provide studio tours.

Qualifications

• Genuine desire to promote positivity and provide exceptional service.
• Team-player attitude with reliable attendance.
• Evening and weekend availability; prior sales experience a plus.

Responsibilities

• Turn over sauna room when guests exit, cleaning and prepping for next appointment.
• Process towel shipments and maintain cold towel process.
• Create towel bundles and place for guest accessibility.
• Welcome and greet clients enthusiastically.
• Support Sales Associates through miscellaneous tasks including sales and back-of-house duties.
• Respond to guest inquiries and administer studio tours to new guests.
• Prior experience in customer service is a plus.

Skills

Positivity

Customer service

Team player

Attendance history & sales experience

Job description

Benefits/Perks

• Competitive Compensation
• Commission
• Free IR Sauna Membership
• We believe in a fun, upbeat environment
• We believe in flexible schedules and opportunities for advancement

Company Overview

Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California, and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Job Summary

Are you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member service team at our upscale sauna studio in (job location name)! We are looking for positive, confident, results-oriented team members that love to connect with people.

Responsibilities

• Promptly turn over the sauna room when the guests exit, ensuring that it is clean and prepped for the next appointment
• Process towel shipments and maintain cold towel process
• Create towel bundles and place for guest accessibility
• Welcome and greet clients enthusiastically
• Support Sales Associates through miscellaneous tasks including sales and back-of-house duties
• Respond to guest inquiries and administer studio tours to new guests
• Prior experience in customer service is a plus!

Qualifications

• A genuine desire to promote positivity and provide exceptional service
• A consistently awesome team-player attitude
• A verifiable history of excellent attendance and prior sales experience
• Evening and weekend availability