Wellness Shift Lead: Guest Experience & Team Coach

Pressed; Berkeley (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Pressed is seeking a Shift Lead to guide guests on their wellness journey and lead by example on the shop floor. You’ll create vibrant in-store experiences, drive sales through confident selling, and mentor new team members while upholding Pressed standards.

As a Shift Lead, you’ll prepare and serve product orders, manage daily operations, assist with inventory, and ensure a safe, inclusive environment. Flexible scheduling including nights and weekends is required; compensation is $20.00 per

Qualifications

• Experience in food service, hospitality, or retail.
• Excellent communication and guest-first mindset.
• Able to lead by example and work as part of a team.
• Ability to stand for long periods and lift up to 50 lbs.
• Flexible schedule including nights, weekends, and holidays.
• Must be legally authorized to work in the U.S.

Responsibilities

• Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
• Engage guests with product sampling and passionate storytelling about our ingredients and benefits.
• Drive sales by actively recommending products and enrolling new members in our loyalty programs.
• Role model elevated service and teamwork to exceed sales goals.
• Follow Mystery Shop guidelines to ensure your store reaches 100%.
• Support and guide fellow team members throughout the shift.
• Help onboard and train new team members by modeling Pressed standards.
• Model a safe, inclusive, and respectful environment for all.
• Prepare, serve, and package products—including wellness bowls, Freeze, and juice orders.
• Fulfill in-store and third-party delivery orders.
• Maintain store cleanliness and organization, including storage areas and in-store restrooms.
• Cut fruit, clean equipment, and uphold food safety standards.
• Open and close the store as scheduled and complete daily checklists (Zenput, etc.).
• Assist with inventory organization and restocking.
• Share guest feedback and operational insights with the General Manager.
• Ensure compliance with all company policies and procedures.

Skills

Communication

Leadership

Customer service

Teamwork

Physical stamina

Job description

Pressed is seeking a Shift Lead to guide guests on their wellness journey and lead by example on the shop floor. You’ll create vibrant in-store experiences, drive sales through confident selling, and mentor new team members while upholding Pressed standards.

As a Shift Lead, you’ll prepare and serve product orders, manage daily operations, assist with inventory, and ensure a safe, inclusive environment. Flexible scheduling including nights and weekends is required; compensation is $20.00 per