Wellness Sales & Member Experience Associate

Massage Envy; Saint Petersburg (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Massage Envy in Saint Petersburg, FL is seeking a sales and customer service associate to help clients understand massage, skin care, and stretch benefits. You will build relationships with members and guests, promote the Wellness Program, and guide clients to memberships, services, and retail products.

Strong math, cash handling, and a high school diploma or equivalent are required. This role offers a dynamic, fast-paced environment with opportunities for growth, a healthy compensation plan,

Qualifications

• Previous customer service or sales experience preferred.
• Ability to explain benefits and upsell products.
• Comfort with cash handling and use of basic computer systems.

Responsibilities

• Greet clients, schedule services, answer questions, and maintain a welcoming environment.
• Promote Massage Envy Wellness Program and services; upsell memberships, services, and retail products.
• Drive member retention through outreach by phone and email.

Skills

Customer service

Sales

Cash handling

Retail sales

Education

High school diploma or equivalent

Job description

Massage Envy in Saint Petersburg, FL is seeking a sales and customer service associate to help clients understand massage, skin care, and stretch benefits. You will build relationships with members and guests, promote the Wellness Program, and guide clients to memberships, services, and retail products.

Strong math, cash handling, and a high school diploma or equivalent are required. This role offers a dynamic, fast-paced environment with opportunities for growth, a healthy compensation plan,