Wellness Sales & Guest Experience Specialist — Flexible Schedule

Massage Envy; Los Angeles (CA); On-site; USD 43,567,000 - 62,050,000; Full time

Benefits offered by this job

Healthcare

401(k) matching

Paid time off

Free monthly service

Job summary

Massage Envy Granada Hills is hiring team members to deliver exceptional Total Body Care experiences. You will greet clients, book services, educate on offerings, and help build a loyal client base. The role includes flexible scheduling, a focus on service excellence, and opportunities for growth.

The position offers a competitive base pay of $18.42 per hour plus tips, bonuses, and commissions, plus full-time benefits and a sign-on bonus for eligible applicants.

Qualifications

• Have previous retail or sales experience.
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling packages, booking clients for future services, and encouraging product purchases.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through outreach.

Skills

Retail experience

Math skills

Computer skills

Customer service

Tools

POS system

Job description

Massage Envy Granada Hills is hiring team members to deliver exceptional Total Body Care experiences. You will greet clients, book services, educate on offerings, and help build a loyal client base. The role includes flexible scheduling, a focus on service excellence, and opportunities for growth.

The position offers a competitive base pay of $18.42 per hour plus tips, bonuses, and commissions, plus full-time benefits and a sign-on bonus for eligible applicants.