Wellness Sales & Guest Experience Advocate

Massage Envy; Springfield (MO); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Paid time off

Referral bonus

Training

Free monthly service

Product discounts

Flexible schedule

Job summary

Massage Envy Springfield is seeking a Customer Service / Sales Associate to welcome guests, answer questions, and promote the Massage Envy Wellness Program. You will schedule appointments, process payments, and help clients select services and products.

The role offers a competitive base pay of $14.00–$16.00 per hour plus tips, with both full-time and part-time schedules. Full-time benefits include employer-paid health coverage, paid time off, and professional training in massage and skincare.

Qualifications

• Experience in retail or sales preferred.
• Strong people skills and ability to multitask.
• Comfort with basic math and computer skills.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and promotions and book future appointments.
• Assist with scheduling, answering calls and emails, and guiding homecare purchases.
• Help grow and retain a client base through in-person and outreach efforts.

Skills

Customer service

Sales

Multitasking

Communication

Point of Sale

Tools

POS system

Job description

Massage Envy Springfield is seeking a Customer Service / Sales Associate to welcome guests, answer questions, and promote the Massage Envy Wellness Program. You will schedule appointments, process payments, and help clients select services and products.

The role offers a competitive base pay of $14.00–$16.00 per hour plus tips, with both full-time and part-time schedules. Full-time benefits include employer-paid health coverage, paid time off, and professional training in massage and skincare.