Wellness Sales Concierge

Restore Hyper Wellness; Vienna (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary plus bonuses

401K + Matching

Flexible Schedules

Paid Time Off

Casual Dress-code

Fun, wellness-focused work environment

Complimentary Restore Hyper Wellness[]

Job summary

Restore Hyper Wellness is seeking team members to deliver high-quality customer experiences at our Vienna, VA location. Our Hyper Wellness Representatives are the face of the studio, blending sales acumen with a passion for wellness education to connect client needs with service offerings and build lasting relationships.

You will lead tours, educate clients on therapies, develop personalized wellness plans, and consistently hit membership, renewals, and retail targets while maintaining

Qualifications

• HS diploma or equivalent required.
• 1+ year in customer service required.
• 1+ year in sales required.
• Membership-based sales in health/wellness/fitness industry preferred.
• Thrives in fast-paced environments with shifting priorities.
• Proficiency with technology and client management systems (training provided).
• Proven success with membership sales and revenue growth.

Responsibilities

• Lead engaging studio tours highlighting the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore’s mission and enthusiasm for wellness in every interaction.
• Perform opening and closing duties.

Skills

Customer service

Sales

Communication

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Tools

CRM systems

Job description

Restore Hyper Wellness is seeking team members to deliver high-quality customer experiences at our Vienna, VA location. Our Hyper Wellness Representatives are the face of the studio, blending sales acumen with a passion for wellness education to connect client needs with service offerings and build lasting relationships.

You will lead tours, educate clients on therapies, develop personalized wellness plans, and consistently hit membership, renewals, and retail targets while maintaining