Wellness Retail Customer Experience Specialist

Cambridge Naturals; Cambridge (MA); On-site; USD 22,730 - 24,796; Part time

Benefits offered by this job

Generous employee discounts

Paid medical and dental insurance for full-time staff

401(k) retirement plan

Job summary

A natural health store in Cambridge is seeking a Customer Service Specialist to provide exceptional service and ensure a welcoming atmosphere. The candidate should possess a strong interest in natural health, be detail-oriented, and thrive in a team environment. Responsibilities include helping customers find products, managing merchandise effectively, and maintaining a clean store. The role offers a starting wage of $16.50-$18/hr, benefits, and opportunities for professional growth.

Qualifications

• Knowledge of and/or deep interest in natural health and wellness.
• Must be available for morning, evening, and weekend shifts.
• Ability to lift boxes up to 30 lbs.

Responsibilities

• Ensure an excellent customer experience with a friendly attitude.
• Maintain awareness of customers and greet them.
• Learn store sections to direct customers effectively.
• Help create a neat and organized store environment.
• Handle register transactions with accuracy.

Skills

Knowledge of natural health and wellness

Self-motivated

Friendly and engaging

Detail oriented

Computer-savvy with point of sale software

Community-oriented

Job description

A natural health store in Cambridge is seeking a Customer Service Specialist to provide exceptional service and ensure a welcoming atmosphere. The candidate should possess a strong interest in natural health, be detail-oriented, and thrive in a team environment. Responsibilities include helping customers find products, managing merchandise effectively, and maintaining a clean store. The role offers a starting wage of $16.50-$18/hr, benefits, and opportunities for professional growth.