Wellness Membership Concierge

The Joint Corp.; San Marcos (TX); On-site; USD 17,000 - 24,000; Full time

Job summary

The Joint Chiropractic is seeking a Wellness Coordinator in San Marcos, Texas to drive membership sales and deliver exceptional customer service in a fast-paced clinic environment. You will greet patients, process visits, and educate members on wellness offerings while working with a supportive team.

Candidates should have strong phone and computer skills, at least one year of sales experience, and the ability to multitask in a high-volume setting. Competitive hourly pay with bonuses is offered.

Qualifications

• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Strong phone and computer skills are required.
• Ability to educate patients on wellness offerings and services.

Responsibilities

• Providing excellent services to members and patients.
• Gaining memberships to meet sales goals.
• Greeting members and patients and checking them in.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages and promotions.
• Maintaining positive relationships with team members.
• Keeping the clinic clean and organized.
• Presenting and selling memberships and visit packages.
• Keeping management informed of member concerns and following policies.

Skills

Customer service

Sales experience

Phone skills

Computer skills

Multitasking

Education

High school diploma or GED

Tools

Point of sale software

Job description

The Joint Chiropractic is seeking a Wellness Coordinator in San Marcos, Texas to drive membership sales and deliver exceptional customer service in a fast-paced clinic environment. You will greet patients, process visits, and educate members on wellness offerings while working with a supportive team.

Candidates should have strong phone and computer skills, at least one year of sales experience, and the ability to multitask in a high-volume setting. Competitive hourly pay with bonuses is offered.