Wellness Front Desk Concierge

Massage Envy; Mansfield (TX); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Competitive pay + tips

Sign-on bonus

Healthcare (full-time)

401(k) matching

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Product & service training

Free monthly service

Product discounts

Job summary

Massage Envy Mansfield is hiring friendly team members to deliver excellent wellness experiences and grow a loyal client base. You’ll be part of a supportive environment with on-the-job training and a clear path for advancement.

We offer full-time and part-time roles, flexible schedules, competitive hourly pay with tips, and benefits for full-time staff, including healthcare, 401(k), and paid time off, plus a monthly free service.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail or sales experience

Math and computer skills

People skills

Massage/skin care knowledge

Job description

Massage Envy Mansfield is hiring friendly team members to deliver excellent wellness experiences and grow a loyal client base. You’ll be part of a supportive environment with on-the-job training and a clear path for advancement.

We offer full-time and part-time roles, flexible schedules, competitive hourly pay with tips, and benefits for full-time staff, including healthcare, 401(k), and paid time off, plus a monthly free service.