Wellness Coordinator - Outreach (Integrated Care Program)
UMMA Health
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Benefits offered by this job
Job summary
UMMA Health in Huntington Park, CA seeks a Wellness Coordinator - Outreach to coordinate wellness services across integrated mental health, physical health, and substance use treatment. The role supports enrollment, outreach, and case management to increase access for underserved communities.
The position requires at least 3 years' experience in a similar role, CHW certification or eligibility, and strong communication.
Qualifications
- Minimum 3 years' experience in a similar role.
- Attention to detail and commitment to customer service.
- Community Health Worker certification or eligibility; willingness to become CHW.
- Experience serving multi-ethnic, underserved communities.
- Strong written and spoken communication; HIPAA compliance.
- Proficiency with Word, Excel, Outlook, Access; experience with EMR.
- Ability to build relationships and work collaboratively.
Responsibilities
- Enrollment assistance for public insurance programs.
- Support outreach and engagement activities.
- Manage client enrollment and follow up as needed.
- Provide information on UMMA's services to promote wellness.
- Identify and enroll individuals from underrepresented communities.
- Submit monthly reports of enrollment activities.
- Case management and coordination with DMH programs.
- Other duties as assigned by department leads.
Skills
Education
Tools
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Full Time Clerical Admin, Huntington Park, CA, US
3 days ago Requisition ID: 1441
Salary Range: $26.00 To $27.00 Hourly
Starting salaries are set in accordance with our compensation plan, which considers multiple individual and organizational factors, including internal equity. To uphold pay equity in alignment with the compensation plan, starting salary ranges are not negotiable. Before applying, please ensure that the compensation for this position meets your needs.
To promote the well-being of the underserved by providing access to high-quality healthcare for all, regardless of ability to pay.
Our services, activities and governance reflect the Islamic values and moral principles which inspired our founders. These include the core values which are universally shared and revered by society at large: Service, Compassion, Human Dignity, Social Justice, and Ethical Conduct.
UMMA is looking for passionate and mission-driven staff who look to make an impact on the lives of our patients and the members of our community. These roles include Physicians and Medical Staff, Behavioral Health Staff, Administration, and more! For more information on the services we provide,
UMMA offers a competitive compensation and benefits package with comprehensive and cost-effective medical plans. Benefits package includes Medical, Dental, Vision, AD'D and Supplemental Life Insurance, Employee Assistance Program Tuition Reimbursement, loan repayment opportunities, 403(b) savings plan, employee discounts, extended lunch on Fridays, and more!
Our compensation plan also includes Paid Holidays, Paid Time Off (accruals begin on the first day of hire), Employee Recognition, and more!!
The Wellness Coordinator is responsible for coordinating the provision of wellness services to increase access to culturally sensitive integrated mental health, physical health, and substance abuse treatment options.
- Enrollment assistance for public insurance programs.
- Support implementation of outreach and engagement activities.
- Manage client enrollment and follow up as needed.
- Listen, identify, and recommend resources and services to help meet patient needs.
- Promote the Integrated Care Program.
- Provide individuals with information on UMMA's services and help promote wellness and healthy behaviors.
- Identify, recruit, screen and enroll individuals/families from the Under Represented Ethnic Population community into the program, including individuals/families that have a history of dropping out of services.
- Demonstrates commitment to best customer service practices.
- Identify and develop initiatives to promote patient satisfaction and advocacy efforts.
- Able to multi-task on various applications and client needs simultaneously.
- Data Entry of Outreach, Education, Activities for the ICP/ RRR Program
- Submit monthly report of enrollment activities and other reports as assigned.
- Working with individuals who are in Department of Mental Health (DMH) programs and have a history of dropping out of mental and medical services
- Case Management
- Other duties as assigned by department leads.
All employees are expected to provide the very highest level of service to Clinic patients and their families. In addition, their work ethic is expected to reflect the Islamic values and moral principles that inspired its founders. These include the core values that are universally shared and revered by society at large:
Service Compassion Human Dignity Social Justice Ethical Conduct
The environment for this position is medical clinic that is clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. In addition, the incumbent may travel via personal vehicle or public transportation throughout the community.
In the course of performing this work, the incumbent:
- Will spend substantial time standing, sitting, speaking and listening
- Must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
- May travel via personal vehicle or public transportation to other facilities throughout Los Angeles
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.
- Successful completion and acceptable results of post offer physical examination, drug screening, and criminal background check
- Requirements for vaccinations and preventative testing: Influenza, TB, MMR, TDAP
To perform effectively in this position, the incumbent must have:
- Minimum 3 years' experience in similar role
- Demonstrates high attention to detail
- Commitment to providing exceptional Customer Service
- Community Health Worker certification, eligibility, or commitment to becoming a CHW as part of role
- Experience with, knowledge of, multi-ethnic and underserved communities.
- Good oral/written communication, interpersonal
- A demonstrated ability to maintain confidentiality and HIPAA standards
- Proficiency in mathematics and analytical comprehension
- Proficiency in Microsoft Word, Excel, Outlook and Access
- Experience with electronic medical record systems
- Strong communication and relationship building
Typically, these skills are the result of completion of a combination of education and experience equivalent to completion of two years of college or several years of experience in a community clinic setting.
EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment:
- Telephone
- cell phone
- fax
- Computer
- printer
- related equipment
- Copy machine
- Audio-visual equipment
- Personal automobile
Computer software may include any or all of the following:
- Microsoft Office
- Microsoft Access
- Design / Publishing software
- Internet Explorer
- Donor Software
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