Wellness Coordinator Front Office | Patient Experience | Growth

thejointchiropractic; Atlanta (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Free membership

Training and development

Advancement opportunities

Bonuses

Job summary

The Joint Chiropractic in Atlanta, GA is seeking a Wellness Coordinator to lead patient experience and front office operations. You’ll greet patients, explain wellness plans, process payments, answer phones, and support growth through memberships and referrals.

Ideal candidates bring energy, a people-first attitude, and the ability to thrive in a busy clinic. Training, development, and advancement opportunities are offered in a supportive team environment.

Qualifications

• Sales, hospitality, fitness, healthcare, retail, or other customer-facing experience is a plus.
• Excellent communication and interpersonal skills are needed.
• Ability to work in a fast-paced environment and meet goals.

Responsibilities

• Greet patients with warmth, energy, and genuine care.
• Educate patients on wellness plans, packages, and memberships.
• Process payments, check in patients, and maintain accurate records.
• Answer phones and support clinic goals for growth and retention.
• Build relationships and engage patients in their care.
• Coordinate with doctors to ensure a seamless patient experience.

Skills

Customer-facing experience

Communication

Organizational skills

Team collaboration

Goal-orientation

Job description

Wellness Coordinator

Front Office | Patient Experience | Growth

Location: Atlanta, GA
Pay: Starting at $17/hour + performance bonuses | Earning potential up to $25/hour

Come Grow With Us!

We’re looking for an energetic, people-loving Wellness Coordinator to join our team at The Joint Chiropractic!

This is not your typical front desk job.

Our Wellness Coordinators are referred to as our Office Managers and are the heartbeat of our clinics. You’re often the first smile a patient sees, the person who helps them understand their options, and an important part of creating an experience that makes people want to come back- and tell their friends and family about us.

If you love people, thrive in a fast-paced environment, enjoy working toward goals, and want to be part of a team that is passionate about helping people live healthier lives, you may be exactly who we’re looking for.

What You'll Do

As a Wellness Coordinator, you'll help create an exceptional experience from the moment a patient walks through our doors.

You will:

• Greet every patient with warmth, energy, and genuine care
• Help new patients feel comfortable, welcomed, and confident in choosing our clinic
• Educate patients on our wellness plans, packages, and membership options
• Confidently communicate the value of ongoing chiropractic care
• Support clinic goals for new patients, memberships, retention, and growth
• Check patients in, process payments, answer phones, and maintain accurate patient information
• Build relationships with patients and help keep them engaged in their care
• Partner closely with our doctors to create a seamless patient experience
• Ask for referrals and help more people in our community discover chiropractic
• Keep the clinic clean, organized, professional, and ready for patients
• Participate in community outreach and local marketing efforts
• Jump in, help your teammates, and take ownership when something needs to get done

What Success Looks Like Here

Our strongest Wellness Coordinators don't simply "work the front desk." They own the patient experience.

They know their patients. They notice when someone hasn't been in. They celebrate wins. They ask questions. They educate confidently. They aren't afraid to talk about memberships or ask for a referral because they understand the value of what we provide.

They also love a goal- and like being part of a team that wins together.

You’ll Be Great Here If You Are:

• Naturally warm, friendly, and great with people
• Positive, energetic, and comfortable starting conversations
• Confident talking about pricing, memberships, and recommendations
• Goal-oriented and motivated by results
• Dependable and accountable- you do what you say you're going to do
• Coachable and excited to learn and grow
• Organized and able to handle multiple priorities at once
• Comfortable in a busy, fast-moving environment
• A team player who notices what needs to be done and does it
• Passionate about health, wellness, and making a difference for others

Sales, hospitality, fitness, healthcare, retail, or other customer-facing experience is a plus- but attitude, energy, reliability, and the ability to connect with people matter just as much to us.

Schedule

Our clinics are open:

Monday–Friday: 10:00 AM–7:00 PM

Saturday–Sunday: 10:00 AM–4:00 PM

Wellness Coordinators arrive before opening to prepare the clinic for the day.

Applicants should have flexibility to work a combination of weekdays, evenings, and weekends. Opportunities for additional hours may be available based on clinic needs.

Pay & Perks

• Starting pay: $17/hour + performance-based bonuses
• Earning potential up to $25/hour based on performance and growth within the role
• FREE chiropractic wellness membership
• Training and ongoing development
• Opportunities for advancement and leadership
• A fun, supportive, goal-driven team environment
• The opportunity to make an impact on people's health every single day

More Than a Front Desk Job

At The Joint Chiropractic, our mission is to improve quality of life through routine and affordable chiropractic care.

We're looking for people who want to be part of that mission.

If you're someone who brings great energy, loves connecting with people, isn't afraid of goals, and wants a role where your contribution truly matters, we'd love to meet you.