Wellness Coordinator

Crossroads YMCA; Whiting (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established nonprofit organization is seeking a Wellness Coordinator to enhance community engagement through health and fitness programs. This role involves overseeing program operations, ensuring participant satisfaction, and fostering an inclusive environment. You'll lead a team while providing direct service, managing staff schedules, and supporting wellness goals. If you're passionate about community health and have the skills to motivate others, this position offers a rewarding opportunity to make a difference in people's lives.

Qualifications

• 1-2 years of related experience preferred.
• Ability to obtain necessary certifications within 30 days.
• Flexible working hours including evenings and weekends.

Responsibilities

• Support program operations and participant satisfaction.
• Assist in recruiting, hiring, and training team members.
• Demonstrate fitness equipment and support wellness goals.

Skills

Effective communication skills

Organizational skills

Interpersonal skills

Fitness knowledge

Computer skills (Office 365)

Education

Personal training certification

Group exercise instructor certification

Job description

Join us to apply for the Wellness Coordinator role at Crossroads YMCA.

Position Summary

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The coordinator is responsible for assisting in program operation, development, participant satisfaction, member and staff retention, safety, staff supervision, onboarding, training, and coaching. As a Coordinator, you will lead an environment that is inviting and inclusive for all.

Essential Functions

1. Support the department in establishing new program activities and expanding within the community in accordance with strategic and operational plans.
2. Adhere to the organization's policies and procedures.
3. Provide shift supervision while working 80% of the time as direct service.
4. Assist in recruiting, hiring, training, developing, and evaluating team members.
5. Manage payroll functions and schedule staff accordingly.
6. Demonstrate fitness equipment and provide explanations to members and guests.
7. Support campaign efforts and donor engagement within the community and among team members.
8. Model relationship building through active listening and engagement.
9. Respond promptly to member and community inquiries and complaints.
10. Perform other duties as assigned.

Technical Functions

1. Maintain CPR/First Aid certification.
2. Follow exercise science principles and comply with YMCA and nationally recognized fitness guidelines.
3. Support members' wellness goals related to healthy living.
4. Avoid prescribing diets, supplements, or diagnosing illnesses; refer members to healthcare professionals when necessary.

YMCA Competencies (Team Leader)

Aligned with the YMCA mission to build healthy spirit, mind, and body for all, focusing on mission advancement, collaboration, operational effectiveness, and personal growth.

Work Environment & Physical Demands

• Effective communication skills (visual, auditory, verbal).
• High alertness, concentration, and initiative.
• Ability to lift 50 lbs., stand, walk, or sit for extended periods, and occasionally stoop/bend.
• Maintain a professional appearance.
• Potential exposure to extreme heat during summer months.

Qualifications

• 1-2 years of related experience preferred.
• Current nationally recognized personal training and/or group exercise instructor certification(s).
• Ability to obtain Y-USA Strength and Conditioning and/or Foundations of Group Exercise certifications within 30 days.
• Effective communication and interpersonal skills for diverse populations.
• Independent, organized, and detail-oriented with good computer skills in Office 365.
• Flexible working hours, including evenings, weekends, and holidays, with on-call availability.
• Ability to respond to safety and emergency situations.