Wellness Concierge & Sales — Flexible Hours, Commissions

Massage Envy; Melbourne (FL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Product training

Monthly free service

Discounts on services

Discounts on retail products

Job summary

Massage Envy Viera is seeking team members who are passionate about wellness and ready to deliver outstanding customer service. You will educate clients on Total Body Care, book services, and help grow the clinic’s guest base with friendly, knowledgeable support.

We offer a competitive base pay with commissions, flexible scheduling, thorough product and service training, and perks such as monthly complimentary services and discounts on massage, skincare, and retail products.

Qualifications

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Sales experience

Math skills

People skills

Multitasking

Tools

Computer skills

Job description

Massage Envy Viera is seeking team members who are passionate about wellness and ready to deliver outstanding customer service. You will educate clients on Total Body Care, book services, and help grow the clinic’s guest base with friendly, knowledgeable support.

We offer a competitive base pay with commissions, flexible scheduling, thorough product and service training, and perks such as monthly complimentary services and discounts on massage, skincare, and retail products.