Wellness Concierge & Membership Advisor

Salon Renter Inc.; Overland Park (KS); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Employee Discounts

Competitive pay with commission and/b>

Job summary

Massage Heights Overland Park, KS is seeking a friendly Spa Receptionist to greet guests, answer phones, schedule appointments, and process payments. You will educate guests about services and memberships, promote spa experiences, and contribute to a welcoming atmosphere.

We offer flexible scheduling, paid training, growth opportunities, and commissions/bonuses for sales targets. Prior guest-service or retail experience is helpful; strong communication and a positive energy are essential.

Qualifications

• Excellent guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and delivering outstanding service.

Responsibilities

• Educate guests confidently and effectively about services and products.
• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Develop and maintain positive relationships with members of the team and guests.

Job description

Massage Heights Overland Park, KS is seeking a friendly Spa Receptionist to greet guests, answer phones, schedule appointments, and process payments. You will educate guests about services and memberships, promote spa experiences, and contribute to a welcoming atmosphere.

We offer flexible scheduling, paid training, growth opportunities, and commissions/bonuses for sales targets. Prior guest-service or retail experience is helpful; strong communication and a positive energy are essential.