Wellness Coach II

YMCA of Metro Atlanta; Cumming (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

The YMCA of Metro Atlanta is seeking a Wellness Coach Level II to support members with personalized wellness programs, monitor the wellness center, and ensure safety and quality in services.

Requirements include 18+, knowledge of fitness concepts, and ongoing Y-USA certifications. This is a full-time, on-site role at the Forsyth County Family YMCA with growth opportunities in a mission-driven environment.

Qualifications

• Must be at least 18 years of age.
• Knowledge of general weightlifting and health concepts.
• Must obtain/maintain access to Y-Exchange and to Workday account.
• Must possess current Basic Life Support certification (renewed every 2 years).
• Must maintain national and YUSA wellness certifications with CE credits.

Responsibilities

• Monitor wellness center floor and assist members as needed while enforcing policies.
• Clean and maintain equipment; report repairs as directed.
• Complete Coach Approach training within 60 days of hire and YUSA health/wellness courses within 60 days.
• Maintain certifications by uploading continuing education credits.
• Attend staff meetings and partner with wellness cabinet activities.

Skills

Customer service

Communication

Teamwork

Time management

Education

Bachelor's degree preferred in exercise science or related field

Tools

MS Word

MS Excel

Database management

Job description

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we’re looking for you to join us as we carry out our mission to positively impact lives and communities across the state.At the Y, we’re an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone - especially children - experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities.NATURE AND SCOPE:Under the direction of the Wellness Director, the Wellness Coach Level II will build personalized relationships that will support all members, through our signature programs. The Wellness Coach Level II must perform program responsibilities in accordance with the policies, organizational competencies, non-negotiables, mission, and values established by the YMCA of Metro Atlanta.RESPONSIBILITIES (including, but not limited to):Carry out daily program tasks related directly to the position's scope and responsibility, which include but are not limited to:Monitoring the wellness center floor and help members as needed, while enforcing wellness center policies.Clean, maintain, and check equipment (continuous cleaning and following member use) under the direction of the supervisor, reporting any repair needs.Know, understand, and consistently apply Metro Atlanta YMCA risk and safety guidelines/best practices, and/or branch emergency procedures.Promote, monitor, evaluate, and ensure that all wellness programs run smoothly with a high level of service to participants.Stay updated on current issues regarding wellness programs.Complete the Coach Approach training within 60 days of hire.Complete the YUSA foundational courses for Health & Wellness within 60 days of hire:1. Orientation to Healthy Living2. Foundations of Listen First3. Principles of Member Health & Wellness4. Wellness Center at the YComplete BLS within 60 days of hire.Maintain all national and YUSA wellness certifications by meeting continuing education requirements. YUSA and national certifications require 10 CECs every two (2) years.Maintain certifications in BLS – renews every 2 years.Secure his/her own substitute coach in a timely manner if he/she is unable to work an assigned shift. The substitute request must be accepted and approved before the coach is relieved of responsibility for the shift.Attend all required staff meetings and trainings, including facility or equipment orientations prior to working on the wellness floor.Assist as needed in all aspects of the YMCA and its community.Participate in and partner with wellness cabinet activities.Responsible for maintaining and reporting incident/accident paperwork.Establish and maintain a minimum caseload of active members in The Coach Approach Program as outlined below:Full-time coaches: 100 membersPart-time coaches (20 hours a week): 50 membersPart-time coaches (less than 20 hours a week): caseload adjusted proportionately based on the average number of hours worked per week (e.g., 25 members if working 10 hours, etc.)Must be available to work at least two, four-hour shifts per week.Adhere to strength training and nutrition guidelines in alignment with Y-USA/ACE and ACSM guidelines.Must know, understand, and consistently apply Metro Atlanta YMCA risk and safety guidelines, best practices, and branch emergency procedures.Refrain from diagnosing injuries, offering medical advice, and dispensing or endorsing all commercial health products, especially nutritional supplements, vitamins, performance-enhancing substances, and/or pain relievers.REQUIREMENTS:Must be at least 18 years of age.Knowledge of general weightlifting and health/wellness concepts and the ability to demonstrate use of wellness-related equipment.Must be knowledgeable about fitness-related issues including but not limited to aerobic vs. anaerobic exercise, nutrition, benefits of exercise, injury-prevention, and The Coach Approach.Must obtain/maintain full access to Y-Exchange (yexchange.org), YLINK, and to the Metro Atlanta YMCA Workday account: (https://www.myworkday.com/wday/authgwy/ymcaatlanta/login.htmld).Must obtain YMCA/ACE online certification and supplemental courses required by Y-USA and Y-Metro Atlanta within 60 days of hire date.Coach ApproachWellness Coaching 101 Specialty TrainingSubject to additional trainingsMust maintain certifications by uploading continuing education credits via Y-Exchange (yexchange.org) prior to date of expiration.Must possess current Basic Life Support certification and renew them every 2 years, prior to date of expiration. Updated licenses shall be uploaded via Y-Exchange (yexchange.org).Must possess visual and cognitive abilities to utilize computer-based and written materials to administer all job-related responsibilities.Must possess a high degree of human relations skills, must be able to facilitate member interaction and socialization, and should be considered a team player by members, co-workers, and management staff.Working knowledge of computers: MS Word, MS Excel and database management.Excellent interpersonal, written, and verbal communication skills.Ability to handle multiple tasks, to work independently, and to problem-solve.Possess effective time-management skills.Possess strong customer service skills and personal commitment to service and hospitality.PERFERRED REQUIREMENTS:Bachelor’s degree preferred in exercise science, physical education, exercise psychology, behavioral science, or a health-related fieldERGONOMICS:Sitting, bending, stooping, standing, 15% repetitive keyboard work, demonstrating equipment use, lifting to 45 pounds, and exposure to noise levels at an average of 90 decibels (music) over an eight-hour day.Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc.Employment Requirement:Ability to pass a pre-employment background check including Criminal Record check, Drug Screening, motor vehicle record (MVR) and reference check according to company policy.Must be legally eligible to work in the US without current or future sponsorship.This job posting is subject to change at any time.The YMCA of Metropolitan Atlanta offers excellent benefits and career opportunities as part of our culture of excellence. The opportunities to serve are vast, and we’re looking for like minded people, who share our values of CARING, HONESTY, RESPECT, and RESPONSIBILITY to join us and do their best work.The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law.Location:Forsyth County Family YMCA