Wellness Coach I

YMCA of Metro Atlanta; United States; On-site; USD 30,000 - 45,000; Full time

Job summary

YMCA of Metro Atlanta is seeking a Wellness Coach I to support a positive member experience and oversee the wellness area under the Wellness Director. Responsibilities include monitoring the fitness center, assisting members, and ensuring all wellness programs operate smoothly.

The ideal candidate will possess strong communication skills, knowledge of health concepts, and a customer-service orientation. The role requires maintaining necessary certifications and completing foundational training within 60 days of hire.

Qualifications

• At least 18 years of age.
• Knowledge of fitness-related issues including injury prevention.
• Ability to demonstrate use of wellness-related equipment.

Responsibilities

• Monitor the wellness center floor and assist members.
• Complete foundational courses and maintain certifications.
• Promote and evaluate wellness programs.

Skills

Knowledge of weight-lifting and health concepts

Customer-service skills

Communication skills

Team-player attitude

Education

YMCA/ACE online certification

Current Basic Life Support certification

Tools

MS Word

MS Excel

Job description

As a thought‑leader and best‑in‑class provider in education, wellness, youth development, and community‑building, the YMCA of Metro Atlanta is one of the oldest and most essential non‑profits serving the Atlanta area. We are looking for a Wellness Coach I to support a positive member experience under the direction of the Wellness Director and oversee the wellness area.

Responsibilities

• Carry out daily program tasks related directly to the position’s scope; monitor the wellness center floor and assist members while enforcing center policies.
• Clean, maintain, and check equipment continuously, reporting any repair needs to the supervisor.
• Apply Metro Atlanta YMCA risk and safety guidelines, best practices, and branch emergency procedures.
• Promote, monitor, evaluate, and ensure smooth operation of all wellness programs with a high level of service to participants.
• Stay updated on current issues regarding wellness programs.
• Complete the YUSA foundational courses for Health & Wellness within 60 days of hire: Orientation to Healthy Living; Foundations of Listen First; Principles of Member Health & Wellness; Wellness Center at the Y.
• Complete Basic Life Support (BLS) training within 60 days of hire.
• Maintain all national and YUSA wellness certifications, meeting continuing education requirements (10 CECs every 2 years, BLS renewal every 2 years).
• Secure a substitute coach in a timely manner if unavailable for an assigned shift.
• Attend all required staff meetings and trainings, including facility or equipment orientations prior to working on the wellness floor.
• Assist as needed in all aspects of the YMCA and its community.
• Maintain and report incident/accident paperwork.

Requirements

• At least 18 years of age.
• Knowledge of general weight‑lifting and health/wellness concepts and ability to demonstrate use of wellness‑related equipment.
• Knowledge of fitness‑related issues (aerobic vs. anaerobic exercise, nutrition, benefits of exercise, injury prevention, The Coach Approach).
• Full access to Y‑Exchange, YLINK, and the Metro Atlanta YMCA Workday account.
• Obtain YMCA/ACE online certification and supplemental courses required by Y‑USA and Y‑Metro Atlanta within 60 days of hire.
• Maintain certifications by uploading continuing‑education credits via Y‑Exchange before expiration.
• Current Basic Life Support certification, renewed every 2 years before expiration.
• Visual and cognitive abilities to utilize computer‑based and written materials.
• High degree of human‑relations skills, ability to facilitate member interaction and socialization, and a team‑player attitude.
• Working knowledge of computers: MS Word, MS Excel, and database management.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to handle multiple tasks, work independently, and problem‑solve.
• Effective time‑management skills.
• Strong customer‑service skills and personal commitment to service and hospitality.
• Ability to pass a pre‑employment background check, drug screening, motor vehicle record, and reference check.
• Legal eligibility to work in the United States without current or future sponsorship.

ERGONOMICS

Sitting, bending, stooping, standing, 15% repetitive keyboard work, demonstrating equipment use, lifting to 45pounds, and exposure to noise levels of approximately 90decibels (music) over an eight‑hour day.

Benefits and Employment

The position offers an employment and benefits package through the YMCA of Metropolitan Atlanta, Inc. The YMCA of Metropolitan Atlanta is an association of volunteers, members and staff, open to and serving all.

Equal Employment Opportunity Statement

The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law.