Wellness Center Guest Experience Advisor

Curio Holdings, LLC; Pikesville (MD); On-site; USD 25,000 - 33,000; Full time

Job summary

Curio Wellness is hiring a Patient Care Advisor for the Far & Dotter Wellness Center & Spa in Maryland. You will provide best-in-class guest service to patients, including medical cannabis-certified patients, caregivers, and spa clients, guiding product education, selection, and purchasing to ensure an elevated experience.

Responsibilities include greeting guests, assisting with dispensary and spa check-ins, loyalty program management, product education, promotions, inventory tasks, and strict

Qualifications

• High school diploma or GED required; cannabis/retail/guest service experience preferred.
• Strong customer service orientation with ability to educate patients and guests.
• Knowledge of cannabis products and health benefits to support product selection.

Responsibilities

• Greet guests, patients, peers, and vendors with warmth and professionalism.
• Assist guests with check-in for medical cannabis dispensary, spa visits, and Holistic Pharmacy products.
• Promote and manage the Far & Dotter Loyalty Program for new and existing guests.
• Educate patients on add-on products to drive sales and educate on promotions.
• Follow compliance procedures to ensure all activities meet MCA/DHSS regulations and HIPAA guidelines.
• Perform inventory counts, restock, and maintain a clean, compliant retail environment.

Skills

Extreme Ownership

Outgoing demeanor

Patient interactions

Cannabis knowledge

Product recommendations

Team player

Ability to work nights/weekends/holyd

POS systems

Education

High school diploma or GED

Tools

POS system

Job description

Curio Wellness is hiring a Patient Care Advisor for the Far & Dotter Wellness Center & Spa in Maryland. You will provide best-in-class guest service to patients, including medical cannabis-certified patients, caregivers, and spa clients, guiding product education, selection, and purchasing to ensure an elevated experience.

Responsibilities include greeting guests, assisting with dispensary and spa check-ins, loyalty program management, product education, promotions, inventory tasks, and strict