Wellness Associate - Part Time

Terrascend; Lambertville (NJ); On-site; USD 18,184 - 25,898; Part time

Job summary

TerrAscend is looking for a Wellness Associate in Lambertville, NJ. This on-site role involves providing professional customer service and guidance to patients regarding cannabis products. Ideal candidates will have customer service experience and a willingness to work flexible hours, including nights and weekends. The position offers $16 per hour. Join us in shaping the future of the cannabis industry with compassion and care.

Qualifications

• At least one year of customer service or retail experience preferred.
• Cannabis experience is a plus.
• Must meet age requirements by state.

Responsibilities

• Provide compassionate and professional customer service.
• Assist patients with product selection and recommendations.
• Receive inventory shipments and log sales data.

Skills

Customer Service

Situational Awareness

Teamwork

Job description

Overview

At Union Chill and TerrAscend, we are on a mission to shape the future of the cannabis industry by creating leading marijuana-based therapies for patients and developing premium products for legalized adultrecreational use. We areone of thelargest and fastest growing multi-state, vertically integrated cannabis operators in North America. We’re on a roll and are just getting started!

It’s a Joint Effort

We believe that How We Work Together Matters. Our priority is to assemble a team that believes not just in what we do but how and why we do it. Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry.

Sound like weed be a good fit? Here’s where you come in.

Our next Wellness Associate will provide compassionate, friendly, and professional customer services to our patients. Wellness Associates assist our patients and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.

To Be Blunt

You will be challenged to work tactically to do to service our patients with care and efficiency.

One minute you will be educating a customer on the benefits of a Kind Tree product

The next minute you will be receiving a new inventory shipment

And the next minute logging sales data into our POS and tracking systems.

Regardless of the task, it’s critical you have strong situational awareness and EQ as you’ll work within a diverse team in the organization

Where you’ll be planted

This position will be on-site in our Lambertville, NJ Union Chill dispensary. This role will require availability during nights, weekends, and some holidays.

What We\'re High On (Requirements):

• Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
• At least one (1) year of customer service, retail, or related experience preferred
• Cannabis experience a plus
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• Ability to work well within a team environment

Physical Requirements:

• Able to push, pull, lift, or move a minimum of 50 lbs.
• Capable of sitting, standing, kneeling, bending, squatting, and/or walking for extended periods of time
• Able to handle cash or card transactions with patients using an electronic processing system

$16 - $16 an hour

*** Background Check Requirement *** As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. EEO Statement At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants. TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Esta Organización Participa en E-Verify.

Este empleador participa en E-Verify y proporcionará la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores solo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.