Wellbeing Café Team Member

Virgin Active & KAUAI; Wyoming (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

33 days annual leave

Pension fund

50% discount on Kauai meals while on d

Complimentary Virgin Active membership

Job summary

Virgin Active & Kauai is hiring 4 Team Members to join the café team at our wellness club. You will serve customers, prepare meals and drinks to brand standards, handle orders and payments, and help maintain a clean, welcoming environment.

We value friendly, reliable individuals with a customer‑first mindset, Food Safety Level 2, and the ability to work early mornings, evenings, weekends and holidays. Training and progression opportunities are available within a premium wellness setting.

Qualifications

• Customer service experience in hospitality or food service.
• Food Safety Level 2 qualification (or willingness to obtain).
• Allergen training.
• Strong communication and interpersonal skills.
• Attention to detail and hygiene.

Responsibilities

• Deliver warm, friendly and genuine service to every member and guest.
• Prepare food and beverages to brand recipes and presentation standards.
• Process customer orders and payments accurately using POS systems.
• Maintain excellent knowledge of menu items, promotions, allergens and nutritional information.
• Recommend products and provide an exceptional customer experience through confident service.
• Ensure food safety, hygiene and cleanliness standards are maintained at all times.
• Complete opening, closing, preparation and temperature check procedures accurately.
• Follow allergen procedures and prevent cross-contamination throughout food preparation.
• Monitor stock levels and communicate replenishment requirements.
• Maintain a clean, organised and welcoming café environment, including dining areas, counters and displays.
• Work collaboratively with colleagues across both the Food & Beverage and Virgin Active teams to deliver a seamless member experience.
• Support the training of new team members and contribute to maintaining Virgin Active brand standards.

Skills

Customer service

Hospitality

Food service

Food Safety 2

Allergen training

Communication

Attention to detail

Fast-paced

Flexible hours

Education

Food Safety Level 2

Job description

Virgin Active & Kauai is hiring 4 Team Members to join the café team at our wellness club. You will serve customers, prepare meals and drinks to brand standards, handle orders and payments, and help maintain a clean, welcoming environment.

We value friendly, reliable individuals with a customer‑first mindset, Food Safety Level 2, and the ability to work early mornings, evenings, weekends and holidays. Training and progression opportunities are available within a premium wellness setting.