Welcome Ware Receptionist

East Suburban Sports Medicine Center; Murrysville (Westmoreland County); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is looking for a Remote Receptionist to support multiple Physical Therapy offices. This role involves greeting patients via video calls, managing electronic medical records, and ensuring smooth operations, all while working in a flexible environment with no weekends.

Benefits

401(k) matching

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Qualifications

• Outstanding communication & customer service skills.
• Experience as a medical secretary (1 year preferred).
• Knowledge of Electronic Medical Records systems.

Responsibilities

• Receive and assist patients as needed.
• Maintain detailed patient and medical records.
• Manage office communications (e.g. phone, correspondence).
• Schedule appointments.
• Ensure confidentiality of sensitive information.

Skills

Communication

Customer Service

Organizational Skills

Multitasking

Education

High School Diploma

Tools

Electronic Medical Records

Job description

Job Description

We are looking for a Receptionist to work remotely or within our Murrysville office call center to support multiple Physical Therapy offices. *If you work remotely, you will need to be within driving distance to occasionally attend meetings and other pertinent staff functions within the Murrysville office.

Our Remote Receptionist should be friendly, well-spoken, computer-savvy, and can multitask efficiently. Your role as a remote receptionist is to greet patients checking in for their appointment at a kiosk, which will establish a video call to the remote receptionist. You will guide the patient through the check-in process and upon completion of the check-in, upload their documents into the patient's electronic medical record.

Responsibilities include:

• Receive and assist patients as needed
• Maintain detailed patient and medical records
• Manage office communications (e.g. phone, correspondence)
• Schedule appointments
• Ensure confidentiality of sensitive information

Your goal will be to ensure the smooth workflow of our offices so that our patients receive the best possible care. Shifts include rotating mornings and evenings during the week

Qualifications:
Qualifications

• Outstanding communication & customer service skills
• Experience as a medical secretary (1 year preferred)
• Knowledge Electronic Medical Records systems
• Organizational and multitasking skills
• High school diploma

Additional Information

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance
• Schedule: Monday to Friday, No weekends