Welcome Center & Sales Experience Manager

Caldwell-Watson-Real-Estate-Group,-Inc.; Town of Texas (WI); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Benefits package

Collaborative team culture

Résumé du poste

Caldwell Companies, an award-winning, fully integrated real estate development and investment firm based in Houston, Texas, is seeking a Welcome Center Manager. You will lead sales, visitor engagement, and daily operations for the Chambers Creek Welcome Center, liaising with builders and internal partners to drive home sales.

The role requires recruiting, training, and supervising onsite staff, maintaining high-quality guest experiences, and delivering regular sales and market reporting to

Qualifications

• Bachelor's degree in business, Hospitality, Marketing, Real Estate, or related field preferred.
• 3–5 years of experience in real estate, hospitality, customer experience, sales support, or related environment.
• Demonstrated experience recruiting, training, scheduling, supervising, and coaching onsite or customer-facing teams.
• Strong attention to detail and ability to maintain accurate information across systems.
• Excellent written and verbal communication, customer service, and relationship-building skills.
• Ability to work independently, balance priorities, and deliver timely, well-organized reports.
• Professional, outgoing, service-oriented presence representing Caldwell Companies.

Responsabilités

• Lead the Welcome Center team and oversee operations.
• Recruit, train, schedule, supervise, and coach onsite staff.
• Maintain a guest-ready Welcome Center with current collateral.
• Route inquiries to builders or internal partners and manage tours.
• Manage CRM data, sales reporting, and weekly market insights.
• Engage Realtors and community partners to support home sales.
• Coordinate events and cross-functional marketing support.
• Represent Chambers Creek on community and business engagements.

Connaissances

Attention to detail

Communication skills

Customer service

Relationship-building

Problem solving

Team leadership

Onsite availability

Formation

Bachelor's degree in business, Hospitality, Marketing, Real Estate, or related field

Equivalent relevant experience considered

Outils

CRM systems

Microsoft Office

Description du poste

Caldwell Companies, an award-winning, fully integrated real estate development and investment firm based in Houston, Texas, is seeking a Welcome Center Manager. You will lead sales, visitor engagement, and daily operations for the Chambers Creek Welcome Center, liaising with builders and internal partners to drive home sales.

The role requires recruiting, training, and supervising onsite staff, maintaining high-quality guest experiences, and delivering regular sales and market reporting to