Financial Aid Advisor

University at Buffalo

Buffalo (NY)

On-site

USD 60,000 - 63,000

Full time

2 days ago
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Job summary

The University at Buffalo’s Financial Aid Office is seeking a Financial Aid Advisor to serve as the primary contact for prospective and enrolled students, including engaging with parents through workshops and outreach.

You will decide aid eligibility, certify awards, and ensure compliance with federal regulations while collaborating with other campus offices. The role requires strong communication, organizational skills, and a commitment to diversity and equity in financial aid services.

Qualifications

  • Bachelor’s degree with 2 years of work experience or equivalent.
  • Excellent interpersonal communication, tact and diplomacy in diverse environments.
  • Strong MS Office skills (Word, Excel, PowerPoint) and high levels of organization and attention to detail.
  • Authorized to work in the United States by start date; University at Buffalo does not guarantee sponsorship.

Responsibilities

  • Make financial aid decisions based on information reported on the student application and recommend financial programs within established laws and guidelines.
  • Certify financial aid eligibility and authorize financial aid awards for payment.
  • Serve as a subject matter expert in designated federal, state and/or institutional financial aid programs.
  • Be accountable for ensuring compliance with federal regulations.
  • Generate reports to verify and reconcile financial aid data.
  • Advise students and parents regarding the management of the student’s personal finances.
  • Participate in financial aid workshops and outreach programs for students and parents.
  • Interact with other student service departments and other business offices to ensure that the financial needs of students are met and make necessary referrals to other student service offices.
  • Participate in financial aid and enrollment events, including night and weekend events.
  • Engage in scheduled and self-directed professional development activities.

Skills

Interpersonal communication
Customer service
Attention to detail
Organization

Education

Bachelor’s degree with 2 years of work experience
Master’s Degree (preferred)

Tools

MS Office
Word
Excel
PowerPoint

Job description

The University at Buffalo (UB) Financial Aid department is seeking a Financial Aid Advisor. In this position you will serve as the primary contact for the university’s prospective and enrolled student population. This position provides enrolled students with financial aid advising services and includes working with parents of the students through workshops and outreach.

As a Financial Advisor, you will:

  • Make financial aid decisions based on information reported on the student application and recommend financial programs within established laws and guidelines.
  • Certify financial aid eligibility and authorize financial aid awards for payment.
  • Serve as a subject matter expert in designated federal, state and/or institutional financial aid programs.
  • Be accountable for ensuring compliance with federal regulations.
  • Generate reports to verify and reconcile financial aid data.
  • Advise students and parents regarding the management of the student’s personal finances.
  • Participate in financial aid workshops and outreach programs for students and parents.
  • Interact with other student service departments and other business offices to ensure that the financial needs of students are met and make necessary referrals to other student service offices.
  • Participate in financial aid and enrollment events, including night and weekend events.
  • Engage in scheduled and self-directed professional development activities.

This position is campus based and office hours are Monday – Friday, 8:30 a.m. – 5:00 p.m. Evenings and weekends as needed.

We invite individuals to apply whose perspectives and experiences will enrich and strengthen our organization. The Financial Aid department serves a diverse constituency of patrons, and our employees, services and policies strive to honor and reflect this diversity. We encourage candidates who thrive in a welcoming multicultural environment to apply.

About the Financial Aid Office

The mission of the University at Buffalo’s Financial Aid Office is to facilitate access to education, actively contributing to the recruitment and retention endeavors of the university. We are dedicated to fostering an inclusive environment by providing essential financial support to students. Our commitment extends to ensuring compliance with federal, state, and institutional regulations, thereby upholding the integrity and ethical standards of our financial assistance programs. Through these efforts, we aim to empower students to pursue their educational aspirations and contribute to the long‑term success of our university community. For further information, please visit our website.

  • Our benefits , where we prioritize your well‑being and success to enhance every aspect of your life.

The University at Buffalo is an equal opportunity employer ( EOE ) and welcomes all to apply including veterans and individuals with a disability.

Minimum Qualifications
  • Bachelor’s degree with 2 years of work experience. A combination of education and experience will be considered in lieu of the requirement.
  • Exceptional interpersonal communication skills (oral and written) with a highly developed degree of tact and diplomacy exhibiting understanding, appreciation and respect for all individuals in a diverse environment.
  • Strong working knowledge of MS office applications required including Word, Excel, and PowerPoint.
  • Exceedingly well organized.
  • Possess high attention to detail and display accuracy in all areas of responsibility.
  • Possess and display a high-level of customer service to all constituents.
  • Applicants must be authorized to work in the United States by their start date. The University at Buffalo does not guarantee that it will sponsor, support, or otherwise assist with obtaining work authorization.
Preferred Qualifications
  • Master’s Degree
  • 3+ years of higher education experience.
Our University Community

Prodig+ No

Executive Position

Executive Position No

Physical Demands
Driving Requirements

Driving Requirements: This position will never drive a university owned vehicle.

Salary Range

Salary Range $60,245 - $63,000

Additional Salary Information
Job Type

Job Type Full-Time

Campus

Campus South Campus

Posting Alerts
Special Instructions Summary
Additional Information
Is a background check required for this posting?

Is a background check required for this posting? No

Contact Information

Contact's Name: Brian Hines

Contact's Pronouns: He/Him

Contact's Title: Human Resources Officer

Contact's Email

Contact's Phone: 716-645-7751

Posting Dates

Posted 10/15/2026

Deadline for Internal Applicants

Deadline for Internal Applicants 10/29/2026

Deadline for External Applicants

Date to be filled 11/19/2026

References

Number of References Required 3

Reference Cutoff Date
Instructions to Applicant
Supplemental Questions
  • * Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?
    • Yes
    • No
  • * Please indicate your current employment affiliation with the University at Buffalo.
    • Faculty
    • Faculty Student Association (FSA)
    • Research Foundation Employee
    • State Classified
    • State Professional
    • UB Foundation
    • TA/GA
    • Student
    • No Current Employment Affiliation
  • * How did you first hear about this employment opportunity?
    • AcademicKeys.com
    • CareerExposure.com
    • CareerWomen.com
    • Chronicle of Higher Education
    • DiversitySearch.com
    • GoogleJobs.com
    • HERCjobs.org
    • HigherEdJobs.com
    • IMDiversity.com
    • Indeed.com
    • LinkedIn.com
    • MBACareers.com
    • Conference
    • Personal Referral
    • UBJobs.buffalo.edu
    • Other
    • WNY Jobs
  • * Are you a SUNY employee eligible for special consideration as a result of retrenchment?
    • Yes
    • No

UB is an AA/EOE and welcomes all to apply including veterans and individuals with disabilities. Arrangements will be made if an applicant has a disability in order to provide access to the application, interview and selection process upon request. Reasonable accommodation requests must be made in a timely manner by email at diversity@buffalo.edu or by phone 716-645-2266.

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