Welcome Center Clerk

YMCA of Honolulu; Honolulu (HI); On-site; USD 60,000 - 80,000; Part time

Job summary

A community organization in Honolulu is seeking a Welcome Center Clerk to provide frontline customer service at the Central YMCA. The candidate will handle the main switchboard, mail, cash drawer, and check-in/out procedures for residents. Strong customer service skills and a friendly demeanor are essential. Free Y membership and discounts on programs are included.

Benefits

Free Y membership

Referral bonuses

Up to 60% discounts on programs

Responsibilities

• Provide front line customer service at the Central YMCA.
• Handle main switchboard, mail, cash drawer, check-in/out procedures.

Skills

Understanding of group work process and communication

Proficient in Microsoft Office

Experience with computer technology

People-oriented

Well organized and multi-task able

Previous customer service experience

Knowledge of program fiscal management

Education

At least 18 years of age

CPR, First Aid, AED certifications

TB test required

Completion of YMCA's mandatory training

Job description

PAY RANGE:

$18.50 Hourly

POSITION SUMMARY:

The Welcome Center Clerk provides front line customer service to all individuals using the facility at the Central YMCA in Honolulu; including guests visiting the facility and residents living at the facility. The Welcome Center Clerk is the face of the Central YMCA and must be a good representation of the Y's values. The clerk handles the main switchboard, mail, cash drawer, and check-in/out procedures for residents.

QUALIFICATIONS:

• Requires understanding of group work process and communication.
• Must be proficient in Microsoft Office.
• Experience with computer technology required.
• Must be people oriented, be well organized and multi-task able.
• Previous customer service experience required.
• Knowledge of program fiscal management preferred.

Education/Training:

• Must be at least 18 years of age.
• Must be able to pass CPR, First Aid, AED certifications, Child Abuse Prevention training, and other mandatory training within completion time frame.
• TB test required.
• Required completion of YMCA’s mandatory training modules for program staff within required timeframes and current upkeep of mandatory certifications required.

WHY THE Y?:

• Free Y membership with employment
• Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire*
• Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more.

*See job opportunities page for full details