Welcome Center Associate

Mars; Columbia (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Company bonus

Job summary

Mars Petcare in Columbia, South Carolina, is seeking Welcome Center Associates to support packing lines and ensure customer requirements are met. The role involves day shifts on a 12-hour rotating schedule, with emphasis on teamwork, safety, and accurate documentation.

You will work closely with planners, drivers, and shift leaders to maintain high service levels, while complying with shipping regulations and maintaining logs. Prior manufacturing experience is preferred but not required.

Qualifications

• High School Diploma or GED required.
• Strong verbal and written communication skills.
• Basic computer skills for data entry and documentation.
• Interest in learning and working in a manufacturing environment.
• One year of manufacturing experience is preferred but not required.

Responsibilities

• Collaborate with Planners, Taskers, Shift Leaders, and drivers to maintain high service levels.
• Coordinate driver, equipment, yard moves, and freight
• Delegate tasks to Yard Spotters when needed
• Ensure shipping/receiving documents are accurate and timely
• Facilitate outbound/inbound loading by selecting optimal locations
• Maintain logs accurately and on time
• Comply with international shipping regulations
• Prepare and distribute documentation promptly
• Input data as requested and ensure accuracy

Skills

Verbal communication

Written communication

Basic computer skills

Manufacturing environment experience

Experience preferred

Education

High School Diploma/GED

Job description

Job Description:

Job Description

The Welcome Center Associates supports the operational process, ensuring the packing lines are kept running to help the site achieve targets, ultimately ensuring our customers’ requirements are fully met.

What are we looking for?

Shift: Days (12-Hour Rotating Shifts)

Location: Mars Petcare (Columbia, South Carolina)

Education and Skills

• High School Diploma/GED
• Strong verbal and written communication skills
• Basic computer skills
• Passion to work and learn in a manufacturing environment.
• 1 year of manufacturing experience preferred but not required.

Physical Requirements

• Must be capable of working at elevated heights.
• Must be able to lift 50 lbs repetitively.
• Must not be unusually sensitive to chemicals (contact lenses not recommended).
• Vision correctable to 20/20.
• Must be able to stand on feet for long periods.
• Standing on a concrete floor
• Wearing proper personal protective equipment (hair net, bump cap, ear plugs, safety shoes, and uniform)
• Bending, stooping, twisting, turning, standing for extended time periods, reaching, and climbing stairs.
• Must be able to adapt to temperature and environmental extremes such as hot to cold, dust, dirt, and chemicals.
• Forklift assignments require OSHA certification and getting on and off frequently.
• Able to work with minimal supervision.

What will be your key responsibilities?

• Works closely with Planners, Taskers, Shift Leaders, and Over the
  Road drivers to achieve and maintain high service levels
• Coordinate driver, equipment, yard moves, and freight
• Delegating work to Yard Spotters if or when needed
• Ensure that all shipping and receiving documents and functions are
  completed accurately and on time
• Facilitate ease of outbound loading / inbound offloading by
  sequencing and determining best loud out / in locations
• Maintain all written or electronic logs accurately and on time
• Comply with international shipping regulations
• Prepares and distributes documented correspondence accurately and
  timely
• Input data as requested / needed on timely basis
• Ensures all documents are signed and time stamped correctly
• Must check in trailers / dispatch trailers per SOP
• Must be able to use appropriate computer applications for the job
• Maintain monthly measurement log by number of shipments, hand
  carries, misc., and transport order.
• Comply with International customs shipping regulations.
• Forwarding of information to the destination freight forwarder of all
  crated and hand carry shipments.
• Maintaining and ensuring the facilitation of document retention
  storage.
• Prepares and distributes documented correspondence accurately and
  timely.
• Input data as requested on a timely basis.
• Check data entry and documentation for accuracy.
• Perform additional duties as assigned by management.
• May be required to perform other job-related miscellaneous duties

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.