Weekend Theater Guest Services Associate

Regal Cinemas, Inc.; Fairbanks, Northern (AK, KY); Hybrid; USD 21,000 - 29,000; Part time

Job summary

Regal Cinemas, Inc. in Fairbanks, AK is seeking team members to provide exceptional service across Box Office, Concession, and Usher roles. Weekend availability is a must for 6/8-hour shifts.

You may be scheduled in Box Office, Concession, or Usher, and will represent Regal in line with company policies. Ideal candidates demonstrate strong customer service, cash handling, and the ability to work in a fast-paced, team-based environment while maintaining high standards for safety and cleanliness.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.

Responsibilities

• Operate POS system and handle cash, credit cards, travelers’ checks, gift cards and tickets.
• Upsell Premium Viewing Experience and promote Regal Crown Club.
• Sell tickets in accordance with MPAA ratings and company policy.
• Respond to guest inquiries with professional guest service.
• Maintain cleanliness and assist with opening/closing duties and concessions operations.

Skills

Cash handling

Guest service

Communication

Team player

Upselling

Education

Cast certification program (box office cashier)

Tools

POS System

Job description

Regal Cinemas, Inc. in Fairbanks, AK is seeking team members to provide exceptional service across Box Office, Concession, and Usher roles. Weekend availability is a must for 6/8-hour shifts.

You may be scheduled in Box Office, Concession, or Usher, and will represent Regal in line with company policies. Ideal candidates demonstrate strong customer service, cash handling, and the ability to work in a fast-paced, team-based environment while maintaining high standards for safety and cleanliness.