WEEKEND Spa Sales and Guest Service Associate

Hand & Stone Franchise Corp; Fairfax (VA); Vor Ort; USD 12.000 - 16.000; Vollzeit

Benefits dieser Stelle

401(k)

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Training & development

Wellness resources

Zusammenfassung

Hand & Stone Massage and Facial Spas in Fairfax, VA is hiring Spa Sales and Guest Service Associates. You must be willing to work Saturdays and ideally Wednesdays.

Our team focuses on creating a five‑star experience for every client and building lasting connections with members and guests. We offer a supportive environment with ongoing training, advancement opportunities, and a commitment to work/life balance.

Qualifikationen

• Excellent customer service and communication skills.
• Ability to meet sales goals and promote services.
• Willing to work Saturdays (and possibly Wednesdays).

Aufgaben

• Meet membership sales goals.
• Provide excellent customer service to members and guests, building lasting connections.
• Answer phones, schedule appointments, and file documents.
• Promote services and promotions to clients; communicate options clearly.
• Maintain spa cleanliness and a welcoming environment.

Kenntnisse

Customer service

Sales experience

Communication

Jobbeschreibung

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Hand & Stone in Fairfax, VA is looking to hire Spa Sales and Guest Service Associates. Candidates must be willing to work Saturdays, and ideally be available Wednesdays as well.

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart:

• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP)

Our Spa Associates:

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned