Weekend Shelter Manager

YWCA of Northwest Ohio; Toledo (OH); On-site; USD 23,000 - 29,000; Part time

Job summary

The Weekend Shelter Manager at the YWCA of Northwest Ohio oversees weekend operations of the Domestic Violence Shelter in Toledo, ensuring a safe, respectful environment for residents and responding to crisis needs. The role supports intake, documentation, and referrals in line with trauma-informed practices.

Requires an Associate's degree in social services and at least one year of relevant experience; ability to work a minimum of four shifts per month and to collaborate with partners to

Qualifications

• Associate's degree in Social Work, Social Sciences, or related field required.
• Minimum of 1 year experience in domestic violence, sexual assault, or related human services preferred.
• Availability to work at least four shifts per month.

Responsibilities

• Oversee weekend operations of the shelter and ensure a safe, supportive environment for residents.
• Respond to hotline calls and walk-in survivors seeking services.
• Coordinate resident intake and monitor adherence to shelter policies and procedures.
• Respond to client needs and crises, provide guidance and referrals to appropriate services, and ensure documentation is accurate and timely.
• Maintain facility safety and cleanliness and collaborate with social service partners.

Skills

Communication

Case Management

Social Services

Research

Education

Associate's degree in Social Work, Social Sciences, or related field

Job description

Part-time position that provides essential coverage during weekends, holidays, staff vacations, and other times as needed, with the Domestic Violence Shelter in Toledo, Ohio. The role of the Weekend Shelter Manager is to ensure the safe and effective operation of the emergency shelter, respond to hotline calls and walk-in survivors seeking services, and provide support to residents in accordance with agency policies and trauma-informed best practices.

Associate's degree in Social Work, Social Sciences, or related field required.Minimum of one (1) year of experience in domestic violence, sexual assault, or related human services field preferred. Must be able to work a minimum of four (4) shifts per month.Salary: $17.00- 21.00/hr.

Company Description: The YWCA of Northwest Ohio is a non-profit organization dedicated to promoting dignity, safety, and opportunity for individuals and families throughout the region. The organization provides a broad range of services, including support for families, survivors of abuse, and those involved in foster, kinship, and adoption care. It also offers parenting and child development programs, resources for childcare providers and educators, youth services, and permanent housing assistance. In addition, the YWCA engages in breast cancer awareness and prevention initiatives and other community-based programs designed to empower and support diverse populations.

Role Description: The Weekend Shelter Manager is an on-site position based in Toledo, OH, responsible for overseeing weekend operations of the shelter and ensuring a safe, supportive environment for residents. This role includes coordinating resident intake and monitoring adherence to shelter policies and procedures. The Weekend Shelter Manager will respond to client needs and crises, provide guidance and referrals to appropriate services, and ensure that documentation and case records are accurate and timely. Additional responsibilities include maintaining facility safety and cleanliness, collaborating with social service partners, supporting training efforts for staff, and contributing to program improvements to enhance resident outcomes.

Qualifications

• Candidates should possess strong Communication skills, including clear verbal and written communication and the ability to interact effectively with diverse populations.
• Candidates should possess Case Management capabilities, including client assessment, service coordination, documentation, and follow-up.
• Candidates should possess knowledge of Social Services, including familiarity with community resources, crisis intervention, and trauma-informed approaches.
• Candidates should possess Research skills, including gathering information, identifying resources, and supporting data-informed program decisions.
• Relevant qualifications include prior experience in shelter, residential, or social service settings; strong problem-solving and conflict-resolution skills; and the ability to maintain professional boundaries and confidentiality.
• Availability to work weekends and holidays as needed, reliability in on-site attendance, and basic computer proficiency for documentation and reporting are important.
• An associate or bachelor's degree in social work, social sciences, human services, psychology, or a related field, or equivalent combination of education and experience, is preferred.