Weekend Resident Advocate - Sally's House 1st 3rd 5th (45077)

The Family Place; Dallas (TX); On-site; USD 42,000 - 54,000; Part time

Job summary

A leading non-profit organization in Dallas is seeking a part-time Weekend Resident Advocate to provide a safe and supportive environment for women and children. The role involves emotional support, crisis management, and collaboration with case managers, with flexible weekend shifts. Ideal candidates will possess relevant educational qualifications and experience, promoting a trauma-informed approach in their work.

Qualifications

• Bachelor's Degree or an Associate's Degree with equivalent experience.
• 6 months of experience in a residential facility or shelter.
• Ability to communicate effectively in both written and verbal formats.

Responsibilities

• Provides emotional support to shelter guests and collaborates with case managers.
• Monitors supplies and prepares rooms for new clients.
• Intervenes in crisis situations and conducts client exit interviews.

Skills

Verbal de-escalation

Crisis management

Client confidentiality

Education

Bachelor's Degree in psychology, social work, sociology or similar

Tools

Microsoft Office applications

Job description

Weekend Resident Advocate - Sally's House 1st 3rd 5th (45077)

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Weekend Resident Advocate - Sally's House 1st 3rd 5th (45077)

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Position Summary: Provides a safe and supportive shelter environment for all women and children guests.

• 1st/3rd and 5th Saturday and Sunday: 3:00pm-11:00pm (16 hours every other weekend)
  
  

Key Responsibilities

• Provides emotional support to shelter guests and demonstrates sensitivity and supports those in crisis and is non-judgmental and tactful in words and actions.
• Collaborates with case manager(s) on services to clients via documentation, email and/or verbal communication.
• Intervenes in crisis situations, using approved methods promoting the safety of all residents.
• Communicates with supervisor and designated case management staff regarding pertinent client issues.
• Participates in system data collection in an accurate, complete, and timely manner and completes ITS forms in a timely manner.
• Conducts intakes with new clients to include reviewing shelter policies, tours of the facility, completing intake paperwork and providing needed personal supplies.
• Monitors supplies such as bedding, towels, pillows, etc.; prepares rooms for new clients.
• Transports clients in company vehicle to and from appointments, meetings or hospital.
• Monitors the facility for safety and cleanliness.
• Conducts client exit interviews, when necessary.
• Monitors interns and volunteers and supports and guides them when necessary.
• Prepares light meals and assists with meal service.
  
  

Other Duties: Performs other job-related duties as assigned.

Requirements: Bachelor's Degree in psychology, social work, sociology or similar with 6 months of experience working in a residential facility, shelter, or similar environment OR an Associates Degree and any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.

Licenses And Certifications

• Valid Texas Driver’s License and clear driving record
• CPR certified
  
  

Knowledge And Skills And Abilities

• Knowledge of domestic violence and client trauma.
• Knowledge of basic food preparation.
• Skilled in Microsoft Office applications.
• Skilled in verbal de-escalation and crisis management.
• Ability to meet the physical requirements of CPR training and maintain current certification in CPR and First Aid.
• Ability to maintain a clear and valid Texas driver’s license.
• Ability to communicate in both written and verbal formats to meet position responsibilities.
• Ability to be sensitive to the language, economic and cultural needs of clients.
• Ability to travel to off–site locations and attend off-site meetings and events.
• Maintains professional boundaries with clients at all times.
• Protects client confidentiality.
  
  

Mental and Physical Abilities: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs).

Working Conditions: Work may be performed, but is not limited to an office environment. Ability to work some weekends, evenings and overnight hours.

Essential Functions: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Legal

• Industries

  Non-profit Organizations

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