WEEKEND OPERATIONS & SECURITY

City of Gastonia; Gastonia (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Retirement benefits

Employee Assistance Program

On-site health clinic

Sick leave

Job summary

The City of Gastonia is seeking a security-focused professional to help ensure a safe, welcoming museum environment for staff, visitors, and exhibits. The role involves weekend, holiday, and night work as needed, with responsibilities spanning security checks, crowd control, and incident reporting.

Candidates should have education equivalent to a high school diploma and experience in customer service, public safety, security, or building maintenance.

Qualifications

• Experience in customer service, public safety, security, or building maintenance is required.
• Thorough knowledge of safety principles, OSHA-related precautions, and reporting requirements.
• Knowledge of cleaning practices is beneficial for maintaining facilities.

Responsibilities

• Provides daily closing procedures and security checks of museum buildings and grounds.
• Manages crowd control, traffic control, and parking for programs and events.
• Interacts with visitors by answering questions and delivering customer service.
• Performs routine safety and security inspections of museum areas and exhibits.
• Completes incident, accident, and security reports and submits documentation.
• Performs custodial duties to keep public areas clean and assists with event setup/breakdown.

Skills

Customer service

Public safety

Building maintenance

OSHA safety

Report writing

Cleaning practices

Education

High school diploma or equivalent

Job description

General Definition of Work

The position is responsible for providing a safe environment for Museum employees, visitors, and museum exhibitions and collections. This position is customer service oriented and requires interaction with the public to enhance the visitor experience and to provide information regarding the exhibitions on display. Candidate must work well with other museum staff to provide the highest level of security required for standard Museum practice and to ensure a safe and attractive facility for the public and the staff. Incumbent will work weekends, holidays, and nights, as needed. This position reports directly to the Maintenance and Security Manager.

Essential Functions/Duties

• 15% Provides daily closing procedures and security checks of all museum buildings and grounds.
• 10% Provides crowd control, traffic control, and parking management for museum programs and special events.
• 10% Interacts with visitors by answering general questions regarding the museum, exhibitions, programs, activities, and providing customer service.
• 20% Performs routine safety and security inspections of all monitored museum areas, including exhibit spaces, gem cases, dioramas, Bark Hut, Cave, and other collections.
• 10% Completes accurate incident, accident, and security reports and submits documentation to appropriate personnel as required.
• 5% Performs custodial duties to maintain clean, safe, and sanitary conditions in public areas, including restrooms, lobby, hallways, exhibit spaces, buildings, and grounds. Assists with the setup and breakdown of equipment for regular programs and special events as needed.

30% Knowledge, Skills And Abilities

Thorough knowledge of the principles, practices, materials, tools and equipment needed to be effective in repairs and upkeep of the buildings and related equipment. Thorough knowledge of the occupational hazards and safety precautions in conjunction with OSHA safety and health standards related to the job. Ability to prepare in writing detailed reports or plans as required. ADD – knowledge about cleaning practices

Education/Experience/Physical Demands/Special Requirements/Additional Information

EDUCATION AND EXPERIENCE: Any combination of education and experience equivalent to graduation from high school or community college. Experience in customer service, public safety, security, or building maintenance is required.

Physical Demands/Work Environment

Incumbent will be required to walk the museum building and grounds on a regular basis.

Special Requirements

Must possess a valid appropriate driver’s license. Must be able to lift 50 pounds.

• The physical activity of this position includes:
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or couching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of upper extremities and back muscles.
• Grasping: Applying pressure to an object with the fingers and palm.
• Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Repetitive Motions: Substantial movements (motions) of the wrists, hands and/or fingers.
• Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• The visual acuity requirements including color, depth perception and field of vision:
• The conditions the worker will be subject to in this position: None: The worker is not substantially exposed to adverse environmental conditions (such as in a typical office or administrative work environment).

Must possess a valid appropriate driver’s license with acceptable driving history.

Drug Screening And Criminal Background Checks Required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The City of Gastonia is committed to creating and maintaining a work environment that is inclusive, equitable and welcoming. We value diversity and promise to honor your experiences, perspective and unique identity.

The City of Gastonia is an Equal Opportunity Employer – M/F/H

• Retirement (if eligible)
• Employee Assistance Program
• On-Site Health Clinic
• Sick Leave (Prorated based on hours worked)