Weekend Night Auditor- Must work Fridays and Saturdays

Concord Hospitality Enterprises; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel management company seeks a Weekend Night Auditor for its Cleveland location. This role requires independent work at the front desk with responsibilities such as managing guests' check-ins and financial transactions while ensuring a safe and welcoming environment. Ideal candidates should possess a strong sense of responsibility and be proactive in enhancing guest experiences.

Benefits

Medical, dental, and vision insurance

401(k) plan

Tuition assistance

Discounted hotel rates

Opportunities for training and career growth

Qualifications

• Friendly personality and high sense of responsibility are essential.
• Ideal candidates enjoy working semi-independently.

Responsibilities

• Processing credit card transactions and payments.
• Performing check-ins and check-outs.
• Verifying and balancing hotel room availability.

Skills

Customer Service

Problem Solving

Attention to Detail

Independence

Job description

Weekend Night Auditor - Must work Fridays and Saturdays

Join us as a Weekend Night Auditor at Concord Hospitality Enterprises.

We are hiring a Night Auditor!

If you have a passion for serving others, this role is perfect for you! Working at the front desk places you at the heart of the hotel, interacting with guests. The department operates 24/7, making each role crucial. As a night shift team member, you work independently, handling check-ins, check-outs, and closing out the day’s business, often without direct supervision. Your proactive, responsive, and caring approach will greatly enhance guest experiences. Additionally, you monitor hotel safety by observing for abnormal activity and weather issues that could impact guests.

Ideal candidates enjoy working semi-independently, possess a friendly personality, and have a high sense of responsibility. We foster a positive company culture where everyone is valued and respected.

Role Responsibilities

• Processing credit card transactions and other payments (restaurant, events, lounge)
• Handling phone calls, reservations, and transfers
• Verifying, balancing, and reviewing hotel room availability
• Performing check-in and check-out procedures
• Administering guest payment policies and reviewing errors from day shifts
• Preparing folios for departing guests
• Maintaining lobby appearance and assisting with breakfast setup if needed
• Following all hotel emergency procedures

Benefits

We offer competitive wages. Full-time employees are eligible for a comprehensive benefits package, including medical, dental, and vision insurance, life insurance, disability options, 401(k), tuition assistance, discounted hotel rates, and opportunities for training and career growth.

Why Concord?

Our culture is founded on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We aim to provide a great work environment where our associates are valued. Our "Associate First" policy reflects our commitment to your development and engagement through various on-property activities. If you take pride in your work and want to contribute to exceeding guest expectations, we want to hear from you!

If you're seeking growth and a fun team environment, this role could be your next step. We are an EEO employer and maintain a drug-free workplace.