Weekend Night Auditor/Guest Services Agent

Homewood Suites By Hilton - Philadelphia/MT Laurel; Mount Laurel Township (NJ); On-site; USD 30,000 - 42,000; Full time

Job summary

A leading hotel is looking for a Night Auditor to operate during the night shift, ensuring financial accuracy and guest satisfaction. This role combines accounting duties with customer service in a fast-paced environment, ideal for detail-oriented candidates seeking growth in the hospitality industry.

Benefits

Health, dental, and vision insurance

Paid time off (vacation, sick leave, holidays)

401K retirement plan

DailyPay access to earned wages

Special team member hotel rates

Qualifications

• Preferred experience in hotel front desk operations.
• Ability to work independently, multi-task, and handle night shifts.

Responsibilities

• Perform all front desk functions during night shift.
• Balance accounts, process invoices, and prepare reports.
• Check in late-night arrivals and ensure guest satisfaction.

Skills

Attention to detail

Organizational skills

Customer service orientation

Communication skills

Job description

The Night Auditor crucial role in ensuring the smooth operation of the hotel during the night shift. This role bridges financial accountability with exceptional guest service, requiring a detail-oriented, adaptable individual comfortable working overnight hours. Ideal candidates will thrive in a hybrid environment where customer interaction, problem-solving, and precise accounting converge to maintain the hotel’s operational and financial integrity.

We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities

Benefits:

• Insurance (health, dental, vision, etc.)
• Paid time off (vacation, sick leave, holidays)
• 401K retirement plan
• DailyPay: Access your earned wages when needed.
• Special team member hotel rates for travel enthusiasts.

Responsibilities:

• Performing all front desk related functions during the night shift
• Balancing accounts, processing invoices, and preparing reports
• Checking in late-night arrivals and ensuring guest satisfaction
• Securing the premises and monitoring for any unusual activity
• Handling guest inquiries and requests promptly and professionally

Requirements:

• Prior experience in hotel front desk operations is preferred
• Strong attention to detail and excellent organizational skills
• Ability to work independently and handle multiple tasks simultaneously
• Good communication skills and customer service orientation
• Flexibility to work night shifts, weekends, and holidays

Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.

Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.