Weekend Hotel Night Audit

Nivea Hospitality; Millersburg (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Friends and family hotel discounts

Paid time off

Holiday Pay

Job summary

Sleep Inn Mt Hope in Millersburg, OH is seeking a weekend Night Auditor (11pm–7am) to deliver friendly guest service, manage check-in and check-out, balance cash, and reconcile cards.

You will assist guests, answer phones, update reservations, post charges, and coordinate with housekeeping. Availability on Saturdays and Sundays is required; uniform and professional appearance are expected.

Qualifications

• Greet guests and provide information on hotel policies and services.
• Balance cash and reconcile transactions.
• Assist with guest requests and changes to reservations.

Responsibilities

• Be in required uniform with name tag and ear piece.
• Greet guests and provide information on hotel policies and services.
• Respond to guest requests and complaints, transfer calls, and assist with check-in/check-out.
• Enter and modify reservations, post charges to guest accounts, and balance cash drawer.

Skills

Customer service

Cash handling

Reservations

Tools

Choice Advantage

Job description

Hotel Night Audit 11pm - 7am

We are looking to add to our award winning team at the Sleep Inn Mt Hope.

This position is for Saturday and Sunday (11p-7a).

Must be available weekends.

About the Hotel:

The Sleep Inn Mt Hope located in Millersburg, Ohio.

Job Description:

Provide excellent customer service to all guest of the hotel, check -in and check- out procedures, balancing cash, reconcile credit cards, answering the phone, attend to the needs of the guest.

Essential Job Functions:

Be in required uniform, name tag, and ear piece. Greet all guests. Providing information to guest about policies, services, and ammenties. Respond to guest requests, selling rooms to walk-in guests, entering / changing reservations in the system, posting charges to guest accounts, processing payments from guests, making necessary changes to guest accounts, informing housekeeping of any room changes, etc. Listening and responding to the needs of the guest. Responding to guest complaints, answering the phone, transfering calls, cleaning of the front desk area and the surrounding area, completing checklists, maintaining daily logs, balancing cash drawer, must be able to stand for an 8 hour shift.

Additional Responsibilities:

Attitude must be conductive to team growth, hospitality, and serving environment. Must be willing to complete hospitality training, and education of the hospitality industry, and any other duties given by the supervisor, or general manager.

Knowledge of Choice Advantage is preferre but not required.

Benefits:

• Friends and family hotel discounts
• Paid time off
• Holiday Pay