Weekend Host: Warm Welcome & Guest Experience

Kaizen Lab Inc.; Erie, Northern (Erie County, KY); Hybrid; USD 15,000 - 21,000; Part time

Job summary

Kaizen Lab Inc. is seeking a friendly weekend host/hostess to welcome guests and seat them in a professional manner. You will manage the waiting list, coordinate flow between the lounge and dining room, and answer phones with enthusiasm.

Responsibilities include explaining menu items, maintaining a clean front-of-house area, handling carryout orders and gift certificates, and ensuring every guest leaves satisfied and eager to return.

Qualifications

• Weekend availability required.
• Demonstrates excellent guest service and hospitality.
• Maintains professional demeanor and appearance.
• Strong communication and greeting skills.
• Ability to explain menus with suggestive selling.

Responsibilities

• Greet and seat guests in a friendly, professional manner.
• Manage the waiting list and seating chart.
• Answer phones promptly and enthusiastically.
• Coordinate lobby and dining room traffic flow.
• Maintain lobby, restrooms, and host station neatness.
• Handle carryout orders and gift certificate sales.
• Collect funds for orders and maintain cash handling accuracy.
• Provide 100% guest satisfaction through exceptional service.
• Thank guests and invite them to return.

Skills

Guest service

Communication

Teamwork

Cash handling

Time management

Job description

Kaizen Lab Inc. is seeking a friendly weekend host/hostess to welcome guests and seat them in a professional manner. You will manage the waiting list, coordinate flow between the lounge and dining room, and answer phones with enthusiasm.

Responsibilities include explaining menu items, maintaining a clean front-of-house area, handling carryout orders and gift certificates, and ensuring every guest leaves satisfied and eager to return.