Weekend Hospitality & Safety Ambassador - Unarmed Security

Windwalker Group; Boston (MA); On-site; USD 30,000 - 32,000; Full time

Job summary

Windwalker Group is hiring a Weekend Hospitality & Safety Ambassador/Unarmed Security Guard in Boston, MA. This role supports access control, customer service, and safety protocols for students, staff, faculty, and visitors on weekends at downtown sites.

The position emphasizes a professional demeanor, quick responsiveness to changing environments, and strict adherence to security standards, with a strong focus on community safety and client satisfaction.

Qualifications

• Interpersonal, written, and verbal communication skills are essential.
• Background check capability is required.
• Ability to adapt quickly to changing security situations.

Responsibilities

• Manage visitors at access control points with courtesy and professionalism.
• Maintain a consistently professional appearance for public-facing staff.
• Ensure compliance with security standards and procedures.
• Engage with local law enforcement and DHS representatives as needed.
• Uphold zero tolerance for non-professional behavior and discipline accordingly.
• Prepare and participate in preparedness planning for potential crises.
• Provide high-level customer service to students, staff, faculty, and visitors.

Skills

Interpersonal skills

Written communication

Verbal communication

Customer service

Security awareness

Ability to react quickly

Education

High school diploma or GED

Job description

Windwalker Group is hiring a Weekend Hospitality & Safety Ambassador/Unarmed Security Guard in Boston, MA. This role supports access control, customer service, and safety protocols for students, staff, faculty, and visitors on weekends at downtown sites.

The position emphasizes a professional demeanor, quick responsiveness to changing environments, and strict adherence to security standards, with a strong focus on community safety and client satisfaction.