Weekend Front Desk Sales Associate -Strong Sales and Spa Experience REQUIRED!

Massage Envy; New York (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

Massage Envy Midtown West is seeking a Weekend Front Desk Sales Associate who is energetic, dependable, and sales-driven. The role focuses on creating exceptional guest experiences in a fast-paced wellness environment, greeting guests, checking them in, and scheduling appointments at the front desk.

The candidate should have prior sales or customer-service experience, excellent communication skills, and attention to detail.

Qualifications

• Weekend availability required (Saturdays and Sundays)
• Experience in sales or customer service roles
• Experience in spa, wellness, fitness, hospitality, or membership-based business is preferred

Responsibilities

• Greet guests and check them in; answer phones and schedule appointments
• Educate guests about Massage Envy memberships, services and enhancements
• Assist guests in booking and confirming appointments; process transactions at front desk
• Maintain accurate client records and keep the front desk organized and welcoming
• Support retail sales and help achieve individual and team sales goals

Skills

Sales experience

Customer-service

Excellent communication

Job description

Weekend Front Desk Sales Associate- Strong Sales and Previous Massage Envy (or related spa) Experience Required.

Massage Envy Midtown West is seeking an energetic, dependable, and sales-driven Front Desk Sales Associate to join our weekend team. This position is ideal for someone who enjoys creating exceptional guest experiences while working in a fast-paced wellness environment.

The Front Desk Sales Associate serves as the first and last point of contact for our guests. Responsibilities include greeting and checking in clients, answering phones, scheduling and confirming appointments, maximizing the appointment book, processing transactions, maintaining accurate client records, and keeping the front desk organized and welcoming.

A strong focus of this role is educating guests about Massage Envy memberships, services, enhancements, skincare, red light therapy, and Aescape robotic massage. Associates are expected to confidently recommend services, convert prospective guests into members, support retail sales, and work toward individual and team sales goals.

Qualified candidates should have previous sales or customer-service experience, excellent communication skills, strong attention to detail, and the ability to multitask. Experience working in a spa, wellness, fitness, hospitality, or membership-based business is preferred.

Applicants must have reliable weekend availability, including Saturdays and Sundays. Additional Friday or Monday availability is a plus. Reliability, professionalism, punctuality, and comfort using scheduling and point-of-sale technology are essential.

Join our Midtown West team and help guests feel their best while building valuable experience in wellness, sales, and customer service.