Campus Control Officer - Weekends (Part-time)

GoodHeart Brand Specialty Foods; San Antonio (TX); On-site; USD 22,041 - 33,062; Part time

Job summary

GoodHeart Brand Specialty Foods is seeking a Weekend Campus Control Officer to monitor access to the facility, assist employees and visitors, and conduct routine rounds on weekends. You will verify entry permissions, issue temporary IDs, and coordinate with management on security concerns.

The role requires a high school diploma or GED, 6 months to 2 years in access control or related areas, and bilingual English/Spanish preferred.

Qualifications

• High school diploma or GED required.
• Six months to two years in access control, gate operations, security, warehouse/logistics, or similar roles preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Monitor and control vehicle and pedestrian access to the facility.
• Verify authorization for entry for employees, visitors, vendors, contractors, and drivers.
• Issue temporary permits or visitor IDs and direct visitors accordingly.
• Perform facility rounds and report safety or security concerns.
• Monitor cameras, access points, alarms, and other monitoring systems.
• Maintain logs and prepare shift or incident reports.

Skills

Observation skills

Customer service

Communication

Attention to detail

Calm under pressure

Independence

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Access-control equipment

Surveillance monitors

Job description

Job Summary

The Weekend Campus Control Officer is responsible for monitoring access to the facility, assisting employees, visitors, vendors, and drivers entering the property, conducting routine facility rounds, and reporting safety, security, or facility concerns. This position serves as a visible point of contact during weekend operations and helps ensure established access‑control and facility procedures are followed.

Essential Job Duties and Responsibilities

• Monitor and control vehicle and pedestrian access to the facility in accordance with company procedures.
• Verify employees, visitors, vendors, contractors, and drivers are authorized to enter the property.
• Issue temporary parking permits or visitor identification, assist with required visitor documentation, and direct visitors to appropriate locations.
• Conduct routine walking patrols and facility rounds to identify unsecured doors, unusual activity, safety hazards, facility concerns, or other conditions requiring attention.
• Monitor surveillance cameras, access points, alarms, and other designated facility monitoring systems.
• Observe and report suspicious activity, policy violations, safety concerns, or potential criminal activity to appropriate management personnel.
• Contact management, law enforcement, fire, EMS, or other emergency services according to established procedures when circumstances require emergency assistance.
• Respond to alarms, distress calls, and reported facility concerns by assessing the situation, notifying appropriate personnel, and following established response procedures.
• Perform and document assigned facility checks, including designated temperature readings, doors, alarms, or other facility conditions, and promptly report abnormalities.
• Maintain accurate visitor, vehicle, incident, facility, and activity logs.
• Prepare clear and accurate shift or incident reports documenting significant observations, events, and actions taken.
• Preserve and identify relevant surveillance footage when requested by authorized management.
• Maintain professional and courteous communication with employees, visitors, drivers, vendors, contractors, and management.
• Follow all company safety, GMP, food safety, confidentiality, and facility‑access requirements.
• Perform other related duties as assigned.

Education and Experience

• High school diploma or GED required.
• Six months to two years of experience in access control, gate operations, security, warehouse/logistics, manufacturing, customer service, or a similar role preferred.
• Previous experience monitoring a facility, controlling visitor or vehicle access, or maintaining activity logs preferred.
• Bilingual English/Spanish preferred.

Skills and Abilities

• Ability to read, write, speak, and understand English sufficiently to communicate effectively, follow written procedures, and complete required reports.
• Strong observation skills with attention to detail.
• Ability to remain calm and use sound judgment during unusual or emergency situations.
• Strong customer‑service and interpersonal skills.
• Ability to communicate professionally with employees, drivers, visitors, vendors, emergency responders, and management.
• Ability to accurately complete written and electronic logs and incident reports.
• Basic ability to operate computers, surveillance monitors, phones, radios, and other access‑control equipment.
• Ability to follow established procedures and appropriately escalation concerns rather than independently taking unnecessary enforcement action.
• Dependable and able to work independently with limited supervision.

Physical and Scheduling Requirements

• Ability to stand for extended periods during the scheduled shift.
• Ability to walk throughout the facility and property for approximately 2–4 hours during a shift, including conducting scheduled facility rounds.
• Ability to work in indoor and outdoor environments and in varying weather conditions as required.
• Regular weekend availability is required.
• Ability to work occasional holidays or additional shifts based on business needs.