Weekend Event and Party Coordinator, Plymouth Meeting, PA (5168/317)

Michaels Stores; Plymouth Meeting (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Michaels Stores is seeking a Weekend Event and Party Coordinator in Plymouth Meeting, PA. This role involves planning and facilitating children's events, providing excellent customer service, and performing operational tasks. The ideal candidate will be energetic, organized, and skilled in communication, ensuring a fun and engaging experience for guests.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Energetic and personable with excellent people skills.
• Experience working with children and events.
• Ability to handle stress and interact effectively.

Responsibilities

• Plan and coordinate engaging events like birthday parties.
• Assist customers with shopping and provide a friendly checkout experience.
• Demonstrate craft projects and manage party add-ons.

Skills

Customer Service

Event Coordination

Communication

Organizational Skills

Creative Problem-Solving

Education

Retail Experience

Job description

Weekend Event and Party Coordinator, Plymouth Meeting, PA (5168/317)

Join us as a Weekend Event and Party Coordinator at Michaels Stores in Plymouth Meeting, PA (5168/317).

Job Overview

Plan, coordinate, and facilitate engaging events, including kids' birthday parties, within our store to ensure a fun and stress-free experience for guests. Provide excellent customer service by assisting shoppers and ensuring a smooth checkout process. Perform operational tasks such as truck unloading, merchandise handling, and maintaining store standards to uphold our Brand Promises.

Key Responsibilities

• Coordinate multiple events simultaneously, including children's birthday parties and craft classes.
• Create a fun, creative environment for guests of all ages.
• Demonstrate craft projects, perform face painting, and lead activities.
• Manage party add-ons like goody bags and balloons according to company standards.
• Communicate effectively with clients and team members about events.
• Handle administrative tasks, including emails, calls, and paperwork.
• Adjust event plans based on client feedback and needs.
• Develop backup or emergency plans as necessary.
• Ensure client satisfaction and uphold safety and cleanliness standards.

Customer Experience

• Assist customers with shopping, product location, and solutions.
• Provide quick and friendly checkout experiences.
• Promote Rewards programs and Credit Card enrollments.
• Educate customers about Voice of Customer surveys.
• Support omni-channel processes like BOPIS and SFS.
• Participate in stocking, merchandising, and store maintenance activities.
• Support safety and shrink programs and adhere to SOPs and policies.
• Interact positively with customers and team members, promoting a respectful environment.
• Cross-train in custom framing sales and production.

Preferred Skills and Experience

• Energetic, enthusiastic, and personable.
• Ability to handle stress and interact effectively with diverse guests and co-workers.
• Excellent people skills and experience working with children and at events.
• Strong communication, organizational, and creative problem-solving skills.
• Retail or customer service experience required.

Physical Requirements and Work Environment

• Ability to stand for long periods and move throughout the store.
• Regular bending, lifting, reaching, and stretching.
• Lift heavy boxes and use ladders for high shelves.
• Work includes nights, weekends, and early mornings in a climate-controlled retail environment, with some outdoor work and specialized shop activities.

Additional Information

Applicants must meet legal requirements and may request reasonable accommodations. Michaels is committed to diversity and inclusion, offering benefits such as health insurance, paid time off, tuition assistance, and employee discounts. For more details, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer, dedicated to inclusion and providing reasonable accommodations to qualified individuals with disabilities. Contact Customer Care at 1-800-642-4235 for assistance.