Weekend/Evening Front Desk Concierge — Guest Experience Lead

Troon; Parrish (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Job summary

Del Webb Bayview in Parrish, FL, part of Troon, is seeking a Full-Time Front Desk Weekend/Evening Concierge to warmly welcome guests and provide information throughout their stay. This role requires a pro-active, guest-focused attitude and the ability to handle calls, reservations, and special requests with professionalism.

The ideal candidate will have a high school diploma or GED, strong communication skills, and comfort using the internet to assist guests with directions, events, dining, and

Qualifications

• High school diploma or GED or related experience.
• Weekend/evening availability required.
• Strong communication and guest-service orientation.

Responsibilities

• Promotes resort facilities and area attractions.
• Serves as a local information source for guests.
• Handles reservations, dining, flowers, wine, and transportation requests.
• Answers calls at the guest service desk and assists with special arrangements.
• Maintains organized brochure racks and greets guests in a friendly manner.
• Ensures safe work practices and regular attendance.

Skills

Customer service

Communication

English proficiency

Education

High school diploma or GED

Tools

Internet

Job description

Del Webb Bayview in Parrish, FL, part of Troon, is seeking a Full-Time Front Desk Weekend/Evening Concierge to warmly welcome guests and provide information throughout their stay. This role requires a pro-active, guest-focused attitude and the ability to handle calls, reservations, and special requests with professionalism.

The ideal candidate will have a high school diploma or GED, strong communication skills, and comfort using the internet to assist guests with directions, events, dining, and