Part-Time Dispatcher, Nights

J.B. Hunt Transport, Inc.; Lowell (AR); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Six weeks maternity leave + two weeks.

Six paid holidays

Job summary

J.B. Hunt Transport, Inc. is seeking a Part-Time Dispatcher for Nights in Lowell, Arkansas.

The role focuses on dispatching, resolving driver issues, and maintaining professional communication with drivers and customers in a fast-paced environment. Responsibilities include monitoring loads, documenting detention times, enforcing safety standards, and coordinating with maintenance crews to ensure vehicle readiness.

Qualifications

• Exceptional proactive communication with internal and external customers.
• Ability to transmit, receive, and interpret ideas clearly across mediums.
• Ability to work with diverse individuals and groups in a collaborative manner.

Responsibilities

• Monitor loads assigned to drivers and resolve issues affecting pickup/delivery times with proactive communication.
• Document driver detention time to ensure accurate on-time pay.
• Promote safety culture and ensure DOT and company policy compliance.
• Support other team members as needed.
• Communicate professionally with drivers via phone and system messages to maintain engagement.
• Coordinate with fleet maintenance and drivers to ensure vehicle readiness and efficiency.

Skills

Proactive communication

Communication skills

Team collaboration

Adaptability

Education

GED (Required)

High School Diploma (Required)

Job description

Job Title: Part-Time Dispatcher, NightsDepartment: Supply ChainCountry: United States of AmericaState/Province: ArkansasCity: LowellFull/Part Time: Part timeJob Summary: Under routine supervision, this position is responsible for dispatching and resolving problems for our company drivers, contracted drivers, and/or carriers. This position requires you to have exceptional proactive communication skills with internal and external customers, including promptly resolving issues with pickup and delivery, monitoring check call completion, activity documentation, and overall promoting a professional workplace attitude in a fast-paced environment.

Key Responsibilities

• Monitor loads assigned to drivers, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected customers; problems normally include truck mechanical problems, traffic or weather issues, or customer-directed shipment changes
• Maintain documentation of driver detention time to ensure accurate, on-time pay
• Maintain the company safety culture to include daily safety messages and monthly driver briefings; help enforce company policies to ensure compliance with DOT and company requirements
• Support other team members as needed
• Communicate in a professional, timely, and effective manner with internal and external drivers via phone calls and system messages; build and maintain a positive attitude to strengthen driver engagement to minimize turnover and improve driver satisfaction and productivity
• Manage company equipment to improve operation efficiency and profitability through coordinating with fleet maintenance teams and previously assigned drivers to ensure vehicle readiness

Minimum Qualifications

High School Diploma/GED with up to 1 year of Transportation, Customer Service, or other relevant experience AND Demonstration of the following skills and abilities through education, certifications, military, or other experiences Ability to effectively transmit, receive, and accurately interpret ideas through various mediums Ability to meet or exceed driver needs to provide excellent service Ability to work with a variety of individuals and groups in a constructive and collaborative manner Ability to adapt to a dynamic work environment and shifting priorities and directives

Preferred Qualifications

1-2 years of transportation, customer service, or other relevant experience This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

Education

GED (Required), High School (Required)

Work Experience

Customer Service/Account Manager, Transportation/Logistics

Job Opening ID: 00651074 Part-Time Dispatcher, Nights (Evergreen) (Open)

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are equal employment opportunity employers without regard to any characteristic protected under applicable law, including veterans and disability.

Better benefits, clear career paths and a people-first culture, because we are Driven for You

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt Transport. Inc. or Hunt Mexicana S.A. de C.V. are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for? We welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our teams. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role with us could take your career to the next level.

J.B. Hunt is proud to serve individuals of all abilities.