Weekend Caregiver Scheduler: Ensure Reliable Home Care

Always Best Care Senior Services - Dallas, TX

Dallas (TX)

On-site

USD 21,000 - 30,000

Part time

7 days ago
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Job summary

Always Best Care Senior Services – Dallas, TX is seeking a Weekend Caregiver Scheduling Specialist to coordinate home care services and support our caregivers and clients over Saturdays and Sundays in a Dallas office. Applicants should have hands-on caregiving experience and be able to provide caregiver coverage during emergencies.

Strong communication, organization, and problem-solving skills are essential for delivering reliable scheduling and compassionate customer service.

Qualifications

  • Previous professional caregiving experience is REQUIRED.
  • Willingness and ability to personally provide caregiver coverage when emergency staffing needs arise
  • Strong communication and customer service skills
  • Ability to stay organized and prioritize tasks in a busy environment
  • Authorization to work in the United States

Responsibilities

  • Coordinate Caregiver Coverage: Monitor scheduled visits and help ensure caregivers arrive for their assigned shifts.
  • Handle Last-Minute Changes: Respond promptly to call-offs, emergencies, and unexpected staffing shortages.
  • Find Staffing Solutions: Contact available caregivers, coordinate replacement assignments, and work to prevent interruptions in client care.
  • Provide Emergency Coverage: When necessary, step into a direct caregiving role to ensure clients continue receiving essential services.
  • Support Clients & Families: Answer incoming calls, address scheduling questions, and provide professional, compassionate customer service.
  • Communicate with Caregivers: Assist team members with schedule questions, availability updates, and shift-related concerns.
  • Maintain Scheduling Records: Keep caregiver assignments, availability, and schedule changes accurately documented.
  • Monitor Staffing Hours: Track caregiver hours and identify potential overtime concerns when coordinating coverage.
  • Collaborate with Office Leadership: Communicate important updates, unresolved concerns, and staffing needs to the appropriate team members.

Skills

Caregiving experience
Communication
Customer service
Organization
Emergency coverage
Computers
Attendance
Professional communication
Decision making
Scheduling software

Tools

WellSky
ClearCare

Job description

Always Best Care Senior Services – Dallas, TX is seeking a Weekend Caregiver Scheduling Specialist to coordinate home care services and support our caregivers and clients over Saturdays and Sundays in a Dallas office. Applicants should have hands-on caregiving experience and be able to provide caregiver coverage during emergencies.

Strong communication, organization, and problem-solving skills are essential for delivering reliable scheduling and compassionate customer service.

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