Weekend Access Center Supervisor - Hospice Admissions

Jobtome; Fort Gregg-Adams (VA); On-site; USD 90,000 - 110,000; Full time

Job summary

MJHS stands at the forefront of Hospice and Palliative Care in New York, seeking a weekend Access Center leader to mentor staff, coordinate admissions, and ensure care aligns with regulations.

You will supervise weekend RNs, Hospice Care Planners, and on-call personnel, guiding referrals through compliant processes and collaborating with the clinical team to optimize patient care and access. Strong leadership and regulatory knowledge are essential.

Qualifications

• Graduate from an accredited School of Nursing; BSN or BS degree preferred.
• Minimum of three years Hospice nursing experience.
• Licensed with current Registration to practice as Registered Professional Nurse in NYS.
• Ability to motivate, supervise, mentor and coach staff.
• Ability to monitor Access Center staff productivity.
• Ability to manage patient admission to hospice program.
• Strong clinical skills and knowledge of Home Health/Hospice Care regulations.
• Excellent communication and customer service skills.
• Ability to multi-task and prioritize effectively.

Responsibilities

• Provide leadership to weekend Access Center staff, Admission RNs, and Hospice Care Planners.
• Oversee staff orientation and education on referral processes.
• Ensure staff understand roles, responsibilities, and MJHS guidelines.
• Supervise referral workflow, documentation, and audits.
• Guide Access Center staff on timely start of care for hospice patients.
• Address barriers and patient/family complaints during referrals.
• Monitor referrals with focus on prompt responses to patients, families, and sources.
• Ensure compliance with Hospice CoP, prognostication and admission documentation.
• Collaborate with on-call and Interdisciplinary teams on patient care needs.
• Coordinate with HR, Compliance, Legal, Finance, and Marketing as appropriate.
• Participate in staff selection and promote continuous education.
• Work with hospice physicians to evaluate nonformulary items and services.
• Maintain strong regulatory awareness and risk management.

Skills

Leadership

Staff mentoring

Supervising

Education/training

Regulatory compliance

Communication

Patient care coordination

Team collaboration

Problem solving

Education

BSN or BS in Nursing

Registered Nurse (NYS)

Job description

MJHS stands at the forefront of Hospice and Palliative Care in New York, seeking a weekend Access Center leader to mentor staff, coordinate admissions, and ensure care aligns with regulations.

You will supervise weekend RNs, Hospice Care Planners, and on-call personnel, guiding referrals through compliant processes and collaborating with the clinical team to optimize patient care and access. Strong leadership and regulatory knowledge are essential.