Weekend Access Center Supervisor - Hospice Admissions

Jobtome; City of Yonkers (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

MJHS is seeking a weekend Access Center leader to supervise the Access Center staff, Hospice Care Planners and Admission RNs. You will collaborate with clinical teams to convert referrals to admissions for eligible patients and ensure hospice services align with MJHS policies and state/federal regulations.

You will mentor staff, educate on referral processes, and ensure proper documentation, compliance, and timely start-of-care for hospice patients.

Qualifications

• Graduate from an accredited School of Nursing; BSN preferred.
• Minimum of three years Hospice nursing experience.
• Licensed with current Registration to practice as Registered Professional Nurse in NYS.
• Possess strong clinical skills and knowledge of Home Health/Hospice Care regulations.
• Ability to supervise, mentor and coach staff.
• Ability to input clinical data into an electronic medical record.

Responsibilities

• Oversee weekend Access Center staff and Admission RNs, and Hospice Care Planners on weekends.
• Collaborate with clinical team and on-call supervisors regarding patient care needs from Hospice referrals.
• Guide referrals through to admission for eligible patients; ensure compliance with MJHS policies and regulations.
• Mentor staff, provide education on referral processes, and ensure roles and expectations are understood.
• Monitor referral workflow, documentation, audits, and customer communication; identify improvement opportunities.
• Ensure adherence to Hospice Conditions of Participation, prognostication guidelines, EOB completion, and admission coordination.
• Stay current on regulatory requirements, industry trends, and risk management related to patient care and safety.
• Participate in staff recruitment and training; promote staff satisfaction and professional development.
• Collaborate with Hospice physicians and interdisciplinary teams on patient care decisions and complex cases.
• Coordinate with HR, Compliance, Legal, Finance, IT, Marketing as needed to support operations.

Skills

Leadership

Mentoring

Nursing

Hospice care

Regulatory compliance

Staff supervision

Communication

Training

Admissions workflow

Education

Nursing degree (BSN preferred)

RN license NYS

Job description

MJHS is seeking a weekend Access Center leader to supervise the Access Center staff, Hospice Care Planners and Admission RNs. You will collaborate with clinical teams to convert referrals to admissions for eligible patients and ensure hospice services align with MJHS policies and state/federal regulations.

You will mentor staff, educate on referral processes, and ensure proper documentation, compliance, and timely start-of-care for hospice patients.